When I say "at risk", I mean after driving half the day over bumpy roads and arriving at the hotel well away from civilization, you are met with inoperable air conditioning and no ice in the desert. You have no other choice as all other places in the area are booked. The architecture is pleasingly different, rooms large and unique & clean, nice pool area, beautiful desert views, good food, friendly but inadequately trained staff, lack of service personnel, poor management and a lack of good maintenance. NO AIR CONDITIONING. NO ICE. NO WIFI. And no one to fix the problems. All these problems were ongoing. Some rooms had AC but not the upstairs majority. Safes did not work and the staff did not understand how to use them. Just changed owners and personnel cuts must have been severe. No one on duty in the pool bar, no one on duty in the spa, no one with the key to open the liquor cabinet in the main bar area, coverage at the front desk spotty-------they were all elsewhere performing other duties. Too bad as this is such a lovely location and could be an excellent hotel. Those people in our tour that had AC had an enjoyable stay. But most of us did not have AC and were miserable in the desert heat, even at night with all our windows and doors open. So unfortunately I must warn you away from staying here.
- Official Description (provided by the hotel):
- Le Mirage Desert Lodge & Spa is one of the most unique establishments in the Sossusvlei area. It is situated at 21 km from the Sesriem gate to Sossusvlei. This makes it one of the lodges closest to the Sossusvlei and the ideal place to stay when you want to visit the highest dunes in the world! ... more less
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- Also Known As:
- Le Mirage Desert Lodge And Spa
- Le Mirage Desert Hotel Namib-Naukluft Park
- Le Mirage Desert Resort
- Le Mirage Desert Lodge & Spa Namibia/Namib-Naukluft Park