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“Cleanliness of Rooms Needs Imporovement” 2 of 5 stars
Review of Super 8 Highland

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Super 8 Highland
2.0 of 5 Hotel   |   3423 Route 9 West, Highland, NY 12528   |  
Hotel amenities
Ranked #2 of 5 Hotels in Highland
Western MA
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“Cleanliness of Rooms Needs Imporovement”
2 of 5 stars Reviewed March 17, 2013

Stayed here for 3 days for a dog show. The carpets in my room were filthy. There were two places that looked like another dog had thrown up that weren’t clean. There was a used tissue by the bed next to nightstand that wasn’t mine. They charged $10 a night per pet in room as I paid it; they should use those fees to thoroughly clean pet rooms so that if a mistake happens it is taken care of. The mattress creaked and was not great. I must admit I am normally a slightly higher price point hotel but I do expect a cleaner room than this. I could deal with the cheap towels and bed linens for the price but not the dirt.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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188 reviews from our community

Traveler rating
    47
    50
    43
    30
    18
See reviews for
71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Highland, New York
1 review
5 of 5 stars Reviewed February 17, 2013

I have stayed at this hotel numerous times and for long periods. So, I know this hotel very well. I can tell you that this is a great place to stay and I have selected this one out of all the others in the area. The property is practically new and the rooms are very nice, comfortable and "very" clean. It is right down the road from New Paltz and a stones throw away from shopping. Another feature, unique to this property, is a full size two-floor gym right next door (just walk over) that also has a movie theater room with cardio machines. The cost is a few dollars for guests.

One of the most important features of any hotel is the staff. The manager, Jennifer, goes out of her way to make sure your stay is comfortable and enjoyable and her staff will go out of their way to make you feel at home...they are really nice people. Jennifer adds a personal touch that is quite difficult to find in other places. If you need anything or have questions just ask her and it's done immediately.

I have stayed in hotels all around he world and many many times at the Ritz Carlton...one of my favorites. For the price, amenities, cleanliness and staff, this particular Super 8 is excellent. I highly recommend it.

Dr. W

Room Tip: The back has views of beautiful trees an a picnic and grilling area. Both sides are quiet. If you wa...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HARTWICK
1 review
3 of 5 stars Reviewed January 24, 2013

The room was adequate. The complimentary breakfast did not meet my expectations. The two juices were so watered down, you had to try and figure out what type of juice you were drinking. The only fruit selection were apples. There was only one type of bread (white), and it was not fresh. It would be more convenient to extend the breakfast eating time until 10 am for those wanting to sleep in.

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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Additional Information about Super 8 Highland

Address: 3423 Route 9 West, Highland, NY 12528
Location: United States > New York > Highland
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Highland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Highland 2*
Number of rooms: 44
Reservation Options:
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Also Known As:
Super 8 Highland Hotel Highland
Super Eight Highland
Highland Super Eight
Highland Super 8

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