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“Poor room and lackluster service” 2 of 5 stars
Review of Super 8 Highland

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Super 8 Highland
2.0 of 5 Hotel   |   3423 Route 9 West, Highland, NY 12528   |  
Hotel amenities
Ranked #2 of 5 hotels in Highland
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161 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
HIGHLAND
1 review
5 of 5 stars Reviewed November 7, 2012

The exterior of the building was in very nice condition. Upon arival rooms were ready, Easy check in, A very nice experience. The rooms were in very nice shape. I will select super 8 for all my future needs.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2012

Don't usually stay at budget hotels but my wife and I were traveling with a friend. Our friend had a $$ limit & wanted to stay all week at only one hotel and travel to different Hudson River Valley locations. I looked around the web and found which hotels were available in the Poughkeesie/ Highland area where he had chosen and see what discounts I could get with different on- line companies. Using that info I called the GM, Jennifer Martin who not only matched the discount, but beat it--and gave the same discount to our traveling companion! (Why customers don't always do that themselves mystifies me--plus I have a friend who works at a hotel & has told me many horror stories about booking thru 3rd parties; that party messes up -or doesn't even make the reservation at the hotel--and when the guest shows up and something is wrong, always blames the hotel! Why take that chance?) I read ALL the other reviews here & agree with a couple of the comments but most others were not our experience there. We thought it was a GREAT place to stay for the $$ and all the employees were very attentive. BEDBUGS can be a real problem anywhere you stay these days and is the first thing I check for when entering the room. THIS place doesn't have them!
Don't like the standard continental breakfast? Go down the street and eat at the diner that has $5 weekday breakfast specials! They have big portions and the food was very good there. Thanks Jennifer, we would definitely stay at your Super 8 again!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Highland

Address: 3423 Route 9 West, Highland, NY 12528
Location: United States > New York > Highland
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Highland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Highland 2*
Reservation Options:
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Also Known As:
Super 8 Highland Hotel Highland
Super Eight Highland
Highland Super Eight
Highland Super 8

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