I didn't decide to go here. Ponderosa's have gone down hill in the past 10 years and I really did not want to eat at one. But my boyfriend was hungry and it is the only buffett restaurant in Herkimer. The food was old and nasty. There were unsupervised kids digging in and making a mess with all the food at the buffett. The only thing I ate was mac and cheese, which had chunks of burnt cheese in it, and chicken wings. The chicken was pretty good. I did try some dessert but there was nothing very good there either. The waitress was almost non-existent. It took her forever to refill our drinks. The person, who I believe was the manager because of the way he was dressed, was walking around. I couldn't believe he could not see the children running around, the old food and unattentive service. Although I was disappointed with the meal, I was not surprised. I loved Ponderosa as a kid but this one was just horrible. Will never go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.