I recently just stayed here 2 weeks ago for a tournament. I was in contact with Christina who was great to deal with. She helped me with planning our teams stay and provided me with everything I requested. We checked in really late almost midnight with 2 small children and the front desk couldn't have been nicer. The free continental breakfast was great. One day I was juggling both kids by myself and finding it difficult to hold the baby and pour a hot beverage. Christina noticed the struggle and immediately offered to help. The staff as a whole was excellent.
The rooms were clean. Yes, they could use some new wallpaper but nothing that would make me say don't stay here. The pillows were so comfortable and so were the mattresses. I did not make it out of bed one night because they were so comfortable even though I had plans.
The location was great as well. It was right off the highway, so not hard to find which is great if you've been driving a while. There is a Cracker Barrel next door which you can walk to if you like. If that's not your cup of tea there are malls and lots of places to eat within a few miles.
- Official Description (provided by the hotel):
- Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more less
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- Also Known As:
- Comfort Suites Rochester Hotel Rochester
- Rochester Comfort Suites