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“Clean, Spacious, Comfortable, Good Breakfast” 5 of 5 stars
Review of Comfort Suites Rochester

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Comfort Suites Rochester
2.5 of 5 Hotel   |   2085 Hylan Dr., Henrietta, NY 14623   |  
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Ranked #8 of 16 Hotels in Henrietta
San Diego, California
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Clean, Spacious, Comfortable, Good Breakfast”
5 of 5 stars Reviewed June 19, 2012 via mobile

Our room was large and clean. We slept a family of 6 because of the 2 queen beds plus a sleeper sofa. The bathroom was large. Our room had a small fridge and microwave. There were several restaurant options nearby. Breakfast is free with a good variety of foods.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, June 20, 2012
I am so glad we were able to accommodate your family during your recent visit to Rochester, NY. Our spacious rooms, free breakfast and our indoor pool make us a perfect choice for families. We look forward to seeing you again soon.

Brent Palmer
General Manager
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106 reviews from our community

Traveler rating
    39
    47
    10
    6
    4
See reviews for
45
17
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Atlanta, Georgia
Top Contributor
65 reviews 65 reviews
52 hotel reviews
Reviews in 52 cities Reviews in 52 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 30, 2012

This was my 3rd stay at this hotel and I will stay again when in the area. It is an older property but has been well maintained. My room was clean and comfortable. Wi-fi signal is strong and stable. The location is good for accessing points around Rochester though it is south of the city. There are several chain restaurants close by and I again found the staff to be courteous and helpful.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, June 3, 2012
Thank you for your comments. They mean so much to us especially from one of our many repeat guests. I am so glad that we are able to take care of you during your recent visits to the great city of Rochester and we look forward to having you stay with us in the future.
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Dallas, Texas
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 13, 2012

I needed a hotel not far from the thruway, yet in a safe and quiet location. This hotel fit the bill. It was easy off and on for the highway. Staff members were very professional, yet friendly. The rooms were surprisingly nice and comfortable. I would definitely stay there again if traveling through the area. I would recommend it for solos, couples and families. You can't go wrong, especially for the price.

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, May 21, 2012
Thank you so much for your comments!
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Lockport, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2012

This is sort of out of the busy and noise of Rochester yet convenient to the area. Rooms are nice and Breakast is good and there is a Cracker Barrel next door.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, May 23, 2012
Thank you for your comments we can not wait to see you again!
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Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 16, 2012 via mobile

Rooms big and clean. The staff was very pleasant. The breakfast is wonderful. I would recommend this hotel. It has a lot of value for the price.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, March 20, 2012
Thank you so much for the great comments. We were glad to accommodate you during your stay in Rochester, NY.
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Clarence Center, New York
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 20, 2012

My family and I stayed here for 2 nights. The check-in process was easy and the staff was nice. The hotel is 12 years old and the rooms are starting to show their age. We received a group rate for our hockey team and paid $89/night which is a decent rate but I think we could have found a much nicer hotel for just a little bit more money. The mattress was too soft and seemed to be old. The tile in the bathroom is chipping and the shower curtain was stained and had mildew on the inside. The room itself is fairly spacious because there was a king bed and a pull-out sofa instead of 2 fulls. Both the room and pool were clean. The breakfast was just fair but the staff working the dining area were very nice.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, February 26, 2012
Thank you for commenting on our hotel. We are a twelve year hotel but we are continually working on maintaining, upgrading, and updating what we can offer our guests. In fact we will shortly be installing new HD TV’s in all our spacious suites. I am glad you enjoyed your stay and we look forward to taking care of you and your family again.
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stoneboro
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 15, 2012

Property has easy access and appears to be well maintained, and is in a rather quite location. The rooms are spacious, clean, and everything worked. The internet works well (not always the case for a wifi connection). The bedding and bed are very comfortable The prices are very reasonable for all that you get. The front desk staff is friendly without being familiar and very helpful. Breakfast is about par with other Comfort Suite locations. It shares a parking lot with a Cracker Barrel and is just a short drive to a shopping mall, grocery stores and a host of chain and local restaurants. If this place had an exercise room it would be perfect.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review, February 26, 2012
Thank you for you comments. A great feature of our hotel is our location. We are centrally located not just to the great shopping and restaurants of Henrietta but also everything that Rochester has to offer. We are just a short drive to several area attractions. I am glad that you enjoyed our spacious rooms and that our staff was able to take great care of you during your recent stay. We look forward to seeing you again soon.
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Additional Information about Comfort Suites Rochester

Address: 2085 Hylan Dr., Henrietta, NY 14623
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Rochester 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more   less 
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Also Known As:
Comfort Suites Rochester Hotel Rochester
Rochester Comfort Suites

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