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“Great Hotel and great Value” 4 of 5 stars
Review of Fairfield Inn Rochester South

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Fairfield Inn Rochester South
2.5 of 5 Hotel   |   4695 W. Henrietta Rd., Henrietta, NY 14467   |  
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Ranked #6 of 16 Hotels in Henrietta
Certificate of Excellence
Hazleton, Pennsylvania
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Hotel and great Value”
4 of 5 stars Reviewed August 6, 2014

I only stayed 1 night but the front desk attendants were readily available and very friendly. The room was clean and comfortable. Gym was small but had nice functioning equipment and the pool was also small but just fine considering we were the only people in it. Breakfast was also well done. I would definitely stay in this hotel again!

Green Features: This was a green room with options to reuse towels and also had to have a room key entered in a slot inside the door for the lights and ac to work. Fabulous idea!
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    31
    40
    10
    5
    2
See reviews for
42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
burlington
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed for 1 evening with family. Located in a quiet location. No restaurants in walking distance except for Tim Hortons across the street. At at Delmonicos Italian steakhouse. Excellent food, can't say enough. This hotel is located just off the 390. Not far from shopping about 5-10 min drive to mall. Staff here is very friendly, indoor pool was cold, and there was no hot tub unfortunately.

Room Tip: Entrance to hotel is misleading ! You have to drive threw intersection and entrance on your right. H...
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Green Features: Great . Haven't seen this at too many hotels. You have insert your key card in order for light in your room to turn on.
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northville, Michigan
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 21, 2014

We stayed for one night in July. I have reviewed a dozen other hotels on trip advisor and I never give a bad review as long as I feel comfortable and the room is clean. Unfortunately, our room was not clean. The bathroom looked like it had not been touched. No liner in the waste basket, hair on the toilet....long, noticeable hairs, and mold in the toilet.....really????? Just not what I expected from the Marriott family of hotels.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike O, General Manager at Fairfield Inn Rochester South, responded to this review, July 23, 2014
Thank you for taking the time to write about your experience during your recent stay with us. It is terribly upsetting to hear that it did not meet yours or our own standards. I apologize as I can understand that this is not what you would expect when staying at a Fairfield Inn. I have spoken with our Housekeeping staff and have read them your review. We discussed how this would have had a negative effect on your stay with us. The associates of the Fairfield Inn South and myself have all made a promise to double our efforts to ensure that we stay above average when it comes to all areas of our hotel. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
andover, ma
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 18, 2014

We spent one night at this hotel on our way from Massachusetts to Ohio and found it to be a very pleasant and convenient place to stay. Check in was efficient and the hotel staff could not be more accommodating. The room was really lovely -- very clean, contemporary looking and nicely furnished. And amazingly quiet! Breakfast was good, with many choices, and the dining area was also very clean. The hotel is right off the highway in a nice location, close to malls with the larger chain stores, etc. and good restaurants of just about every type. And the rates are very good, especially considering the cleanness and appearance of the hotel, the free hot breakfast and the pool. We would definitely stay there again and recommend it. Fairfield Inn may be our new hotel of choice!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 9, 2014

We use Marriott properties a lot, and they are usually very good ... this one was several cuts above and well worth mentioning. Start with the desk service - Michael and David were superb: knowledgeable, attentive, glad to help - the level of service you wish you had at every hotel. The room was spotless, smelled great (none of that heavily perfumed carpet freshener to cover over a smoker having been there the week before), and was QUIET - not something easily achieved in budget hotels. The pool was also spotless, clean, well stocked with towels, and offered an easy walk-out to be able to sit outside on what was a nice evening after dinner at a nearby "Distillery" location.

But it was the service that won the day! Thanks for a terrific Fairfield experience.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laconia, New Hampshire
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here as just a quick stopover on our way to Ohio from NH. Got here 2-1/2 hours later than originally planned due to the hubby getting out of work late which was a bummer as this is a nice hotel for the money! Also due to the late arrival time we didn't get a chance to use the pool or jacuzzi so I can't comment on those things. Great location not too far from I-90. The staff was friendly and the room was nice (don't know if they had a recent renovation or if it is a newer hotel) and clean and the bed was very comfortable! Breakfast was good - your typical Fairfield Inn fare - which is one reason why we stay at them! We would definitely stay here again!!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampden, Maine
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2014

This hotel was very convenient off the highway. We were checked in quickly. The room was very clean and quiet. There are several restaurants nearby that are easy to get to. The indoor pool was small but clean and refreshing. The breakfast was good, but the area is so small that it was difficult to maneuver without bumping into others. I would stay here again.

Green Features: It was good to see energy saving procedures in place. You must put your key card in a slot by the door to turn on the lights and air conditioner. Brilliant!
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Rochester South

Address: 4695 W. Henrietta Rd., Henrietta, NY 14467
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#8 Business Hotel in Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Rochester South 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Rochester South Hotel Henrietta
Fairfield Inn Henrietta
Fairfield Henrietta
Henrietta Fairfield Inn

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