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“Started in hell, finished happy” 4 of 5 stars
Review of Fairfield Inn Rochester South

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Fairfield Inn Rochester South
2.5 of 5 Hotel   |   4695 W. Henrietta Rd., Henrietta, NY 14467   |  
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Ranked #7 of 16 Hotels in Henrietta
Grantsville, Maryland, USA
Top Contributor
70 reviews 70 reviews
6 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“Started in hell, finished happy”
4 of 5 stars Reviewed November 29, 2013

We stayed over Thanksgiving -- unfortunately, so did a hockey team from some middle/highschool. The boys were loud and marauding the halls without coach/parent super vision. We complained twice with the result being a clampdown on the boys AND betting comped for three nights! More than fair in my opinion! Will definitely return!

Stayed November 2013, traveled as a couple
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81 reviews from our community

Traveler rating
    29
    36
    10
    4
    2
See reviews for
38
14
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Ohio
Top Contributor
87 reviews 87 reviews
12 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 24, 2013

We were traveling from Ohio to the Adirondacks and spent the night here. Rooms are clean and quite. I had read that youth hockey teams stay here..and they do. The staff mentioned it and gave us a room away from the kids. It's small buffet breakfast was good.

The staff was excellent! We were waiting to get directions from the desk when the off-duty desk clerk who was leaving stopped and asked if she could help us, she proceeded to step behind the desk and print out directions for us......great customer service.

We will stay here again.

Room Tip: Ask if there are any hockey teams staying, if yes then ask to be located away from them
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kings Park, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2013

First let me say that this hotel is decent enough. Clean rooms, good location to highway and okay for a quick stay. BUT beware- this hotel has an on going booking of young hockey players that travel with their parents for local games. I have stayed here in the past visiting my son who is a student at RIT. a few times before when I visited in the Fall I have been subjected to, along with all the other hotel guests- the insanity of hours of these young boys running crazy in the halls for hours at night. Last night I stayed there again ( last time for sure) and there was a hockey team with boys around 10- 12 years old from Ontario. From 8 PM until about midnight they ran up and down halls, banging doors running in the stairwells, throwing a football against the doors- you get the picture. The hotel can only do so much when you have these poor excuse for parents allowing their kids to run wild in a hotel . The parents were no where to be found. I was given my room for free after that night mare but I would rather have paid for it and had a nice evening at this hotel. SO if you book this hotel ask if there are hockey teams staying there at the same time !! If there are, especially that disgraceful group from Ontario Canada- you are warned !!! If you do wind up being subjected to that nonsense, get your room for free. You sure will deserve it.

Room Tip: There are NO GOOD LOCATIONS in this hotel if a hockey team is staying there too !
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Stayed October 2013, traveled with family
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CT
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2013

I was visiting RIT with family and stayed at this hotel for two nights. The rooms are clean and the hotel is very quiet (which was great). It is located close to the highway and there's a lot of restaurants, etc. a short drive away. RIT was about 10 minutes away which was very convenient for us. I'd stay here again when we visit the area. We didn't eat breakfast in since there were several teams there with kids and the eating area was pretty mobbed. This was not a big deal for us.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

I have stayed at this hotel several times while visiting family in the area. The staff are attentive and friendly. Great location close to the highway, local restaurants, convenience stores, coffee shops, and malls. Breakfast is a typical Marriott breakfast which is included. It's a small buffet breakfast good for a quick bite - bagels, toast, cereal, fruit, danish, yogurt, juice, coffee, etc. There are plenty of eateries nearby that serve full breakfast if need be. I haven't had the opportunity to use the gym or pool yet. Rooms are clean, excellent housekeeping staff, and comfy beds. I did have an incident during my last stay. I went downstairs to the dining area to get some breakfast. When I returned to my room I found that my key did not work. I realized that the small bar that locks across the door (from the inside) had swung closed and prevented me from getting into my room. I went back downstairs and reported this to the front desk. They immediately addressed the issue and I was back in my room in a matter of minutes. I was relieved that I didn't have to waste time waiting for assistance. It can be pricey as a previous reviewer noted. However, prices are like other hotels and vary with dates and season. I suggest when booking ask about discounts for AAA members, seniors, military, students, etc. When I book online, I will try "best rate" or use my AAA membership to see which price is better. It's worth seeing what the price variation may be. I have had only good experiences at this hotel and feel safe and comfortable here as a solo traveler.

Room Tip: I got a room at the far end of the corridor which was close to the stairs exiting the side door. It...
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waterloo, Canada
Top Contributor
90 reviews 90 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 26, 2013

We were upgraded to a 'penthouse' suite in August for a two night stay. It was described to us as the fabulous suite, but in all honesty we would have been fine with the regular room that we had booked. The 'suite' was in decent shape, but really provided no extra benefits for a couple having a stay there. The staff are lovely, very friendly and would definitely make a regular guest feel very much at home. I would recommend the hotel and would stay there again. Marriott continues to be one of my favourite chains.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Paul, Minnesota
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 24, 2013

Had a one night stay in Rochester. The rooms were fine, however in the morning I like to have a soda, but the only place to get pop was in the market downstairs, which I wasn't happy about. The breakfast options were not great. But the stay overall was fine and I certainly would return.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Fairfield Inn Rochester South

Address: 4695 W. Henrietta Rd., Henrietta, NY 14467
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Henrietta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Rochester South 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Rochester South Hotel Henrietta
Fairfield Inn Henrietta
Fairfield Henrietta
Henrietta Fairfield Inn

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