Overall, a great location near major highways, restaurants and shopping. Good value for what you get.
A great hotel for families - pool is a big hit with the kids in the atrium area, although quite noisy.
If you want a quiet room, make sure you ask for a room
facing outside the hotel or you will here constant noise from the pool area
when it is open. Noise travels right up the open atrium area to the rooms above.
You dont hear anything if you get an outside facing room.
The carpet in the main hallway areas is getting a bit worn looking -
The hotel is located across the street from a plaza including a Tops market
and some fast food restaurants.
Seems to be popular with soccer or athletics groups - busy with young kids and families.
I stayed here for a weekend shopping trip with my mom. I requested an
accessible room to help my mom. We were given a second floor accessible
room. The wallpaper was peeling badly around the AC unit and it smelled musty
and smoked in. (Hotel is supposed to be non-smoking??). The front desk were
able to give us another room on the 6th/top floor which smelled normal and had
no peeling wallpaper. It was quiet which was important.
We were disappointed with the TV. A few channels had picture but no volume. Both of
the rooms we were assigned had the same problem. We thought it was a
issue for the 2nd floor room but the 6th floor room had the same issue. It would
have been good if the front desk told us about it, but maybe the hotel is not aware?
This should get fixed.
The front desk staff were very helpful as I had forgotten my GPS unit at home
and they were helpful to print out directions from Mapquest for me.
I may stay here again if the price is right. But if I could find a similar price, I'd prefer a newer or renovated hotel next time.
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- Also Known As:
- Doubletree Rochester
- Rochester Doubletree