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“Good, Clean mid-priced hotel in the Rochester area.” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Rochester-Henrietta

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Country Inn & Suites By Carlson, Rochester-Henrietta
2.5 of 5 Hotel   |   4635 West Henrietta Road, Henrietta, NY 14467   |  
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Ranked #3 of 16 Hotels in Henrietta
Certificate of Excellence 2014
Cincinnati, Ohio
Top Contributor
129 reviews 129 reviews
13 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“Good, Clean mid-priced hotel in the Rochester area.”
4 of 5 stars Reviewed October 16, 2012

We seldom have a problem with Country Inns but were especially happy with this stay. Our trip was from Cincinnati to the Maine coast and after 9-10 hours on the road it was nice to have everything perfect. Thanks again, Carlson.

Room Tip: I like the second floor because you can easily walk to the lobby rether than take the lift.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, October 17, 2012
Thank you for choosing us for your lodging needs on your way to Maine. We appreciate your patronage, and for taking the time to write a review regarding your experience with us. We hope to see you again in the future should your travels bring you through the Rochester area again.
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407 reviews from our community

Traveler rating
    254
    102
    35
    12
    4
See reviews for
204
83
19
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Garner, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2012

This hotel was nice, but a little pricey, and they won't accept Govt' ID cards on the weekend, guess they assume people don't do business on the weekend? We didn't eat the breakfast, but it smelled wonderful.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, October 14, 2012
Thank you for your recent stay with us, and for providing us with feedback based on your experience. In response to your concern: some rates are not always available due to room availablilty, or because it is a blacked out due to season. Please feel free to contact the hotel directly when making your reservations with us in the future, and we would be happy to assist you with specific rate questions and requests. Thank you again for staying with us, and we look forward to the opportunity of serving you in the future.
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Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2012

This motel was a great find after doging the construction going on. The reception clerk was extremely helpful with a smile and guided us to a fine restaurant. The motel had great value, one of the finest breakfast of any I've experienced. Hot and cold cereal, eggs, you name it, they had it, lots of room and clean.

Room Tip: Ask for lower level as everthing (fitness center and pool) is easy to reach.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, October 1, 2012
Thanks very much for taking the time to write a review of your experiences during your your recent stay with us! We look forward to seeing you in the future, and have a wonderful Autumn season!
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Port Hope, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 14, 2012

This was a lovely hotel; rooms were clean, breakfast was fantastic, staff was friendly, helpful, and efficient, and the manager's happy hour on Tuesday evening was a pleasant surprise. I would highly recommend this hotel.

Room Tip: We stayed in a room at the back of the hotel, so we did not have any road noise.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, September 16, 2012
Thanks so much for taking the time to write us review! We appreicate all of your wonderful comments. We look forward to showing you our "country" hospitality the next time you're travels bring you to the Rochester area! Thanks again!
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Cleveland Heights, Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed September 12, 2012

I am a committed TA reviewer, so when I need to seek out a new motel/hotel, I really use the TA reviews to make decisions.

We were driving from Cape Cod to Cleveland OH this week, and decided to stay at this location based on the TA . I am SO pleased with our stay, the room (232) is spacious and CLEAN! Lots of counter space in the bathroom (AHHHH.....), the bed was SO comfortable and the pillows soooo soft, which I like. Only downside was that our room was directly opposite the "vending" area, but the room was insulated well enough that I only heard minimal sounds.

Staff was great, very friendly and acts like they own the place - which I mean in a good way, totally!

Total "thumbs up" for this location, if We are in this area again, We WILL be back!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, September 14, 2012
Hi there! Thank you so much for your recent stay with us while on your way from Cape Cod to Ohio. We are pleased that you took the time to check us out on Trip Advisor when making your lodging choices, and ecstatic to hear that you enjoyed your stay. We hope that you choose us again should your travels bring you transiently through the Rochester area again. Thanks again for your kind words, I will be sure to pass these comments along to the rest of my team.
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Rehovot, Israel
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 2, 2012 via mobile

This hotel is located in a great place near lots of restaurants and local businesses. The hotel is very clean and the rooms are big and specious. There are lots of guest services such as heated pool, guest loundry and complimentary hot breakfast which was very good to start the day with. The Internet was good inside the room and overall it was great!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, September 3, 2012
Thank you so much for taking the time to write a review of your experience with us. I hope you enjoyed your time with us and appreciate your patronage. We ook forward to serving you in the future, and hope you enjoy the rest of your summer!
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Tabernacle, New Jersey
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 31, 2012

This was our 1st time staying at this hotel. It was a referral from a friend that stayed there last year. The room was nice, the employees were great. The food was very good. We will definately stay there again when we visit our son at college.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review, September 1, 2012
Thank you so much for giving us a try, and for taking the time to give us a great review! We appreciate your friend's referral of our property, and ask that you thank them for us as well! We hope that you choose us in the future, and truly appreciate your patronage. Have a wonderful summer's end! Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 West Henrietta Road, Henrietta, NY 14467
Phone Number:
Location: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Henrietta
#3 Business Hotel in Henrietta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rochester-Henrietta 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 
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Also Known As:
Country Inn And Suites-Rochester Henrietta
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn

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