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“Place will be nicer soon” 4 of 5 stars
Review of BEST WESTERN PLUS Cooperstown Inn & Suites

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BEST WESTERN PLUS Cooperstown Inn & Suites
2.5 of 5 Hotel   |   50 Commons Drive, Route 28, Hartwick, NY 13326-9516   |  
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Stay 2X get $50 gift card
Ranked #2 of 3 Hotels in Hartwick
Reno, Nevada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Place will be nicer soon”
4 of 5 stars Reviewed October 16, 2013

Spent an evening near Cooperstown recently and found the suite to be very nice, clean and spacious. The roon had a microwave and small refrigerator. Breakfast choices were very nice. The only negative was that the hotel had boxes everywhere as they are changing out their furniture. Once this is completed the ambiance will be very nice.

Room Tip: Ask if they are done with furniture change-out.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 17, 2013
Thank your writing a review for Trip Advisor. We are very glad you enjoyed your stay. Please come back when all the new furniture is in and check out the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    104
    129
    50
    22
    21
See reviews for
143
101
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
East Hanover, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 16, 2013

The rooms were nice enough but the staff was horrible! For $200 you would think they would at least try to help when there is a problem. We were in the annex building which meant we had to walk outside after using the pool. It was cold. The breakfast was horrible with 30 people standing while trying to eat. I cannot express how bad this stay was. Please try the nice hotel next door.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, United States
1 review
5 of 5 stars Reviewed October 15, 2013

Everything at this hotel was top notch; staff, rooms, pool, breakfast & internet. Cost was very reasonable! One of the best hotel stays I have ever had. Carol at the front desk was wonderfull. The hotel is 2 miles south of Cooperstown on highway 28 & a short drive to Cooperstown. I would stay here again in a heart beat!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 17, 2013
Thank you for taking your time to fill out a review on Trip Advisor. We are glad that you enjoyed your stay. We do hope that you will come stay with us again when you come to Cooperstown.
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Yonkers, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 14, 2013

The hotel lacked security in the second building and the non-smoking rules were not enforced. Guests were smoking in all areas in a hotel that boasted being a "smoke free environment". Complaints to the front desk were not resolved and the hotel agents kept saying they could do nothing about it.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 15, 2013
Thank you for giving your point of view to Trip Advisor. We are sorry you encountered problems during your stay. The second building is monitored on a regular basis and is very secure.
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Newark, DE
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 12, 2013

We stayed here for 1 night while we visited Cooperstown and The Baseball Hall of Fame. Our room was ready early. THe room was very clean and new looking. It had a small microwave and a small (not mini) refrigerator. Would be handy if staying for several days. Rooms on the right hand side of the hotel have a beautiful view but the left side overlook the parking lot. It was a great value which included breakfast the next morning.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 13, 2013
Thank you for taking the time to provide a review to Trip Advisor. We are glad you enjoyed our hotel and its amenities. We hope you will visit us again when you are in Cooperstown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Vermont
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2013

We were very disappointed with the unfriendly customer service at the front desk when checking in or asking for directions.Also, there was no one available in the dining room to help the guests. Although the customer service at this hotel was one of the worst we've seen, the rooms were nice, as the hotel had recently undergone renovations.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 12, 2013
Thank you for providing your views to Trip Advisor. We are sorry you did not feel the customer service agent was helpful. All of our agents are trained with local directions to key points of interest. We also have a breakfast attendant at all times during our free hot breakfast. We hope that you will visit us again when you come to Cooperstown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 11, 2013

Very clean and new hotel. Staff were excellant and always available to help. Breakfast was very good. Location was perfect for us tourist. We felt very safe and well taken care of, as this was our first time in the city.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at BEST WESTERN PLUS Cooperstown Inn & Suites, responded to this review, October 12, 2013
Thank you for writing a review about our property. We are glad that you enjoyed your stay and our breakfast. We hope you will visit us again when you come to Cooperstown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Cooperstown Inn & Suites

Address: 50 Commons Drive, Route 28, Hartwick, NY 13326-9516
Phone Number:
Location: United States > New York > Hartwick
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Hartwick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Cooperstown Inn & Suites 2.5*
Number of rooms: 98
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Also Known As:
Best Western Plus Cooperstown Hotel Hartwick Seminary
Best Western Plus Cooperstown Inn And Suites
Best Western Hotel Cooperstown
Cooperstown Best Western
Best Western Cooperstown

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