Unfortunately, I had to cancel my stay at Colonial Shores. Upon cancellation, you are supposed to receive your full deposit back if you cancel before 2 weeks of your reservation. This is exactly what I did. It has been over a week since the cancellation, and I have yet to receive my $800 deposit. I feel disappointed and frustrated at this lack of professionalism. If you cancel, be sure to have them put the money back into your account over the phone so you can be sure you get it in a timely fashion!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.