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“WILL NEVER GO BACK” 1 of 5 stars
Review of Wendt University Inn

Wendt University Inn
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Wendt University Inn
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175 Utica Street, Hamilton, NY   |  
Hotel amenities
Ranked #2 of 2 Hotels in Hamilton
Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
“WILL NEVER GO BACK”
1 of 5 stars Reviewed September 2, 2011

Owner is dogmatic, rude, and controlling. Rooms are sparse, towels poor quality,
breakfast all carbs. Housekeeping poor --- reported dirt on carpet 3 times; additionally,
came back one evening at 8:00pm and room had never been cleaned -- wet towels still
on bathroom floor, bed unmade, no new linens. Difficult to reserve room ahead - can
only go through owner, at his discretion. And this hotel - really motel - does not even
provide a plastic bag for dirty clothes as all other motels do.

  • Stayed August 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    3
    22
    16
    10
    7
See reviews for
29
7
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Boston
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2011

The Wendt is more like a clean and sparsely furnished motel than a hotel. There is no elevator. The rooms are very spacious but sparse in decor and in furniture. There was a refrigerator and microwave in our room. The linen service was very good but there is no food room service. Good place for kids. Good parking. Good location. The continental breakfast was only plain bagels and donuts and coffee. Bathrooms were small. However, this was $150 less per night for the same accommodation at the Colgate Inn which is a few block away. Must go out for food. The key word here is value.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 4, 2011

Enjoyed staying here - close location to Colgate and pleasant staff/owner who spoke with us whenever we were around the front desk area. This was our 5th stay in 4 years and this stay was for graduation. Our reservation was made about two and half years ago with a check provided for the full amount of the reserved dates. Check was not cashed until several months prior to our stay. Besides graduation weekend, the motel is at capacity during Family Weekend so reservations need to made early for peak dates.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 28, 2011

This is not an inn. It's a motel that only does business because there are so few choices in Hamilton, NY. If it was in any larger place, it would have closed by now. It can't even come close to very good hotels in Utica which is 45 minutes away. It is tired in every way--tired beds, tired TV, tired linens etc.
But, apparently, they have no incentive to improve. We try to stay elsewhere whenever we can.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2011

I traveled to Colgate University with family and friends to attend a school sponsored function. I found it convenient to stay at the Wendt Inn. We needed 5 rooms and there were no other available places in the area since it was Valentine’s Day weekend. Upon check-in the clerk was very cordial; however the night clerk was very rude! The function we attended was over after 10pm and the town pretty much closes by 10pm with the exception of bars. We were able to locate a take-out place and brought food back to the hotel to eat. We brought the food in the dining area and the clerk went ballistic. She was very offensive and told us to make sure we cleaned up everything and place all the chairs back when we finished. This was always our intention, however we were shocked at her hostile tone and behavior. We cleaned the dining area leaving it in better condition than we found it. The hotel was extremely noisy. We were able to hear the conversation of the guests on both sides of us.

  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2011

Beware when trying to book this hotel on a busy college weekend or during the Bouckville Antiques week. The owner likes to pool possible guests and then finagle the reservations until he has a full hotel for the week. So, instead of you calling for a reservation and the hotel booking a room for you if they have a vacancy, they find out how long you would like to stay and then deny you a room of you don't want to stay the entire week. Of course you only know this if they bother to get back to you at all. The owner knows the area is lacking adequate accommodations for busy periods and takes every advantage of it. Of course the fact that he is a rude jerk on top of it makes the experience all the more unpleasant. If you do manage to get a room, be ready for paper thin walls and floors. This place was built like a large house, not a public building.

  • Stayed August 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 9, 2010

I was told a reservation for Jan. 2011 could not be made until Jan. 2011 as that was the way their system worked. I called in Sept. and Nov. 2010 and was told this. In Dec. I called as rooms are scarce in this small college town and was told they were completely booked! I asked how this was possible the hotel clerk(?) said they would not take reservations earlier as they were waiting to see if they could get a group. The "group" took all the rooms. This seems very unfair to someone who would take them at their word and hope to get a room in Jan. for Jan. This small college town has 2 hotels within 30 miles and this is deceitful to the public.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wendt University Inn

Address: 175 Utica Street, Hamilton, NY
Location: United States > New York > Hamilton
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 2 Hotels in Hamilton
Price Range (Based on Average Rates): $
Number of rooms: 58
Also Known As:
Wendt University Hotel Hamilton

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