I stayed here last week in room 105. We originally were in room 107, but upon checking in we discovered the air conditioner wasn't working correctly so they moved us next door. We had a king bed superior room with a fridge and microwave. The fridge was nice, it made keeping beverages in the room easy. Didn't use microwave.
The positives: the bed is very comfortable, you can tell it's a newer bed. Very firm and easy to sleep on. The location is very good in Hamburg. The price is decent for a hotel room. Our room did have a hair dryer (but I brought my own based on others reviews that there was none) and they gave a travel size Pantene brand shampoo (but I brought my own toiletries based on others reviews about the foil packet shampoos). The employees are pleasant. This place is non-smoking and surprisingly for an old hotel, does not have much cigarette stink residue in the rooms. I could hardly detect at all the room once had smokers in it (I'm pregnant, my nose is like a dog's right now). Housekeeping is good.
The negatives: Our wifi was down for 48 hours straight. When I complained to the front desk, I was offered to move rooms again. We were already settled in to our room over a day at this point, I did not feel like re-packing all my belongings to move rooms to the other end of the motel on the chance that the wifi was working over there. Our bathroom had ants in it, not terribly impressive. If you get a room on the non-highway side you might have less highway noise, but then you have to listen to trucks parking outside of your room all night. The walls are thin and when people have conversations outside of your room, you can hear every word. The heater/air conditioner is old and tricky. You can't run the air conditioner non-stop, it needs rests. The bed spread is newer but our bedspread already had a round, oil type stain on the top of it. Not really the hotel's fault, but it would be great if they retired bedding that has stains on it.
For the price, this place isn't bad. They ARE trying, they have made a lot of upgrades and hopefully will continue to do so. I'm looking forward to the manager responding to this and only addressing my positive feedback comments and ignoring all my negative ones, like they do for all their review comments.
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- Also Known As:
- Red Roof Hotel Hamburg
- Red Roof Inn Hamburg
- Hamburg Red Roof Inn