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Red Roof Inn Buffalo - Hamburg: Traveler Reviews

2.0 of 5
5370 Camp Road, Hamburg, NY 14075
Hotel amenities
Red Roof Inn Buffalo - Hamburg
Ranked #2 of 7 hotels in Hamburg
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108 reviews from our community

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Traveler rating
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Date Rating
Milton, Kentucky
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“good times at the red roof inn”
5 of 5 stars Reviewed June 23, 2012

good and friendly staff very helpful our room was very clean nice all around management was very hospitable 5 stars for becky and her crew we will be back

Room Tip: come to see the staff at the red roof inn
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by ironed65 for Hamburg
Ask ironed65 about Red Roof Inn Buffalo - Hamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
June 25, 2012
Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, cleanliness and overall condition of the Inn, which we believe are critical distinguishing features that set our property apart from the competition and generate loyalty to the Red Roof Inn brand. I will be sure to pass along your positive comments to Beckie and the rest of the crew! We look forward to welcoming you again on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Solid, clean, nice service”
4 of 5 stars Reviewed June 23, 2012

The staff was very nice. The rooms were clean and in decent shape. Price was excellent. There is a nice restaurant next door (seafood & steak grille with a full bar). Right off of I-90...good for travelers.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask GB H about Red Roof Inn Buffalo - Hamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
June 25, 2012
Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition of the Inn, which we believe are critical distinguishing features that set our property apart from the competition and generate loyalty to the Red Roof Inn brand. I will be sure to pass along your positive comments to the rest of the Team! We look forward to welcoming you again on your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
“Nice room but the a/c did not work”
3 of 5 stars Reviewed May 28, 2012

The room was nice and clean. We had a king room with the micro/ fridge and work desk. The room had a new flat screen tv, but the a/c did not work at all. The room was very warm and it made sleeping hard. The ironic thing was that when we went to check out the office was so cold the clerk had a hoodie on over her clothes to stay warm. The hotel had nice improvements but they did not make up for the a/c not working. Fix the a/c Red Roof summer has just started.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Travelleranddog about Red Roof Inn Buffalo - Hamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
May 30, 2012
Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the overall condition of the Inn and in-room amenties, which we believe are critical distinguishing features that set our property apart from the competition and generate loyalty to the Red Roof Inn brand. I will be sure to pass along your positive comments to the rest of the Team! In regards to the air conditioning issue you experienced, please accept my sincerest apologies for our shortcoming, as our goal is to meet our guest's expectations. Feel free to contact me directly via e-mail (i0055@redroof.com) or telephone (716) 648-7222 so that I can obtain the specific room number you occuppied and make the necessary repairs to the unit. We look forward to welcoming you again on your next visit to the area
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Binghamton
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Excellant place to stay at competitive prices”
5 of 5 stars Reviewed May 23, 2012

This inn was very good, we had a two bed deluxe room which meant it had a refrig and I think a microwave. Very clean. Staff was very pleasant the restaurant out front(Water Spring) was excellent also.

Dave and Lola Pepin, Binghamton, NY

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DaveBinghamton about Red Roof Inn Buffalo - Hamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
May 25, 2012
Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the overall condition of the Inn and...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
2 helpful votes 2 helpful votes
“An enjoyable stay after 11 hours on the road driving to RESCUE A DOG and bring him to his forever home in Chicago.”
5 of 5 stars Reviewed May 19, 2012

My partner and I drove from Chicago early in the morning to Hamburg New York to rescue a beautiful 7.5 year old male hungarian wire-haired vizsla. We took small breaks but the drive time alone was almost 10 hours. Our reason for picking this hotel is their pet friendly policy. After losing our beloved 12 year old male vizsla 2 months ago we are sick of staying at places that don't allow us to travel with our dogs. The hotel was very nice. Lots of green space. It felt just tucked off the road nicely enough to make it seem quiet, private and nice. The room was spacious, clean and the bed comfortable. Without hesitation we would stay here again on a return visit. The icing on the cake was the exceptional friendly service and kindness of Beckie. We were also had a pleasant exchange with Candice. We are going to come back to see the Falls and will stay here. There is an event and Canadian holiday there today so with the need to be back tonight we will pass this time. It is nice to know we will be welcome when we return with our family of these two special canine children.

Room Tip: no pet fees.... isn't that lovely? Friendly staff and noon check out! good hotel to rest.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mark S about Red Roof Inn Buffalo - Hamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
May 21, 2012
Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, our pet friendly policy and overall condition of the Inn, which we believe are critical distinguishing features that set our property apart from the competition and generate loyalty to the Red Roof Inn brand. I will be sure to pass along your positive comments to Beckie and Candice! We look forward to welcoming you again on your next visit to the area to vist Niagara Falls.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Red Roof Inn Buffalo - Hamburg

Also Known As:
Red Roof Hotel Hamburg
Red Roof Hotel
Red Roof Inn Hamburg
Hamburg Red Roof Inn
Address: 5370 Camp Road, Hamburg, NY 14075
Region: United States > New York > Hamburg
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Hamburg
Price Range: $
Hotel Class:2 star (2*)
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