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“Very Clean and Modern Hotel with all the Basics” 5 of 5 stars
Review of Holiday Inn Express Suites Hamburg

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Holiday Inn Express Suites Hamburg
2.5 of 5 Hotel   |   3565 Commerce Place, Hamburg, NY 14075   |  
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Ranked #1 of 7 Hotels in Hamburg
Certificate of Excellence
Rochester, New York
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Very Clean and Modern Hotel with all the Basics”
5 of 5 stars Reviewed March 2, 2013

We spend two nights at the hotel and we were greeted warmly by the front desk staff upon our arrival. We were traveling with family and they made sure we had rooms that were together. The hotel is very clean and well taken care of. The pool was also well maintained and there were always enough towels. Breakfast is included with your stay and there was lots of choices...not just standard continental breakfast. Overall we has a great experience and we would stay there again when traveling to the area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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159 reviews from our community

Traveler rating
    96
    47
    11
    1
    4
See reviews for
59
47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Any
English first
Rochester
Top Contributor
94 reviews 94 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 22, 2013

Friendly, neat, clean. I look forward to staying here each month. Non-smoking property, cookies at night and breakfast in the morning. Clean pool and fitness center. It is not a brand new property but they way they maintain things, you get the impression that it is. Great internet connection and beds that give a good nights rest. Pass by all other hotels in the area to stay here.

Room Tip: I have never had a bad room here.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auburn Center, Pennsylvania, United States
Top Contributor
98 reviews 98 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 10, 2013

The hotel is new/recently remodeled so it is well appointed and clean. The rooms were spacious and clean. Convenient location as well. The service staff was respectful and very helpful at check-in and check-out. Rooms are quiet too so you don't hear everyone else.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Island, New York
Top Contributor
122 reviews 122 reviews
14 hotel reviews
Reviews in 52 cities Reviews in 52 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 29, 2013

The hotel seems brand new and is very clean and tidy. For the price, I could not ask for a better stay. The free continental breakfast was also very delicious. I was very pleased with my stay and highly recommend this hotel for anybody in this area. We had a jacuzzi suite and it was perfect.

Room Tip: Go with the jacuzzi suite! It is well worth it!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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London, Canada
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 25, 2013

Enjoyed this stop during a recent business trip to Buffalo - a newer facility with great staff and clean rooms. I stayed in a suite towards the front north side that was very quiet and had TONS of room. The morning breakfast buffet was well maintained and had probably the most selection of items to eat than any Holiday Inn Express I've been to.

If you're looking for dinner there is a restaurant just up the street called Waterstone Grill. Or you can take the Milestrip Rd Exit and be treated to a number of dinner options, such as The Outback, Chipotle or Mongolian Cafe.

Two thumbs up!

Room Tip: Try to book a room towards the northwest side of the building to alleviate having to put up with tra...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cortland, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2012

Clean room, musty smell in the first room we went to and the front desk happily moved us to a different room which smelled great and was as clean as a whistle. The only draw back was some highway noise, room 204, and pillows that were small and like sleeping on a bag of underwear (wadded up). Bring your own pillow! The staff was courteous and helpful. They let us check in early and we very helpful. Good breakfast and amazing coffee anytime.

Room Tip: Bring your own pillow! Probably front side rooms are quietest.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania
Top Contributor
170 reviews 170 reviews
59 hotel reviews
Reviews in 58 cities Reviews in 58 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 6, 2012

This is a clean and workmanlike property tucked off of I 90 just outside of Buffalo. It offers a spacious guest room, and is a solid place to stay if you're highway traveling. There is nothing fancy -- glassware in the room for instance, was plastic. The staff was reasonably attentive and friendly, but not remarkably so. The breakfast buffet was pretty extensive, but a lot of it looked manufactured -- the mini - omelettes, for instance, looked extremely uniform and not a whole lot like an omelette. The location was a little remote. It's clustered with other hotels, but there's really not a lot around that's convenient in terms of restaurants, etc. Overall, for the rate and the expectations, this property delivers a clean, workmanlike room, not a memorable lodging experience. But neither of us was going for that, so I give it 4 stars for hitting what it aspires to be.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Hamburg

Address: 3565 Commerce Place, Hamburg, NY 14075
Phone Number:
Location: United States > New York > Hamburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Hamburg 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. This Hamburg hotel is situated just a short drive from Buffalo/Niagara tourist attractions, shopping malls, sporting venues, colleges and universities. Attractions include: America's Fair, Fairgrounds Gaming & Raceway, The Agri-Center, Ralph Wilson Stadium - Home to the Buffalo Bills, Downtown Buffalo / Canada, HSBC Arena - Home to the Buffalo Sabres and Buffalo Theatre/Nightlife District just to name a few.If you are planning a business or social function, we offer one meeting room accommodating up to 30 people. Let our professional sales staff plan and execute your function right down to the last detail.Additional hotel amenities include: Express Start breakfast bar, business center, high-speed Internet access, indoor heated pool, fitness room, dry-cleaning services and free parking. We look forward to your stay at the Holiday Inn Express Hotel & Suites where it is always our pleasure to serve you! ... more   less 
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Also Known As:
Holiday Inn Express Suites Hamburg Hotel Hamburg
Holiday Inn Hamburg

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