WTH! Let me begin, before I tear down this hotel, I do wanna say the staff was great. They were pleasent and professonal. Now to the drama. When I started walking to my room. The hallways STINKED. The hallways smelled like CIGARS or something. It was the worse smell. I had to go to the store and by air freshener. When I got to my room, it seemed like the smell outside came in the room. Now before I start to get comfortable, I usually do my self inspection. The curtains had some dried up white liquid stain on it. Looked under the AC unit and found 2 empty cans, found a liter in a no smoking room. No remote control, the water in the bathroom tub was coming out yellow like urine. This is a very bad hotel, the beds were ok, but overall I will not stay there again... Oh and a side note, if you go to DENNYS to eat, request for the waiter CHUCK. He was the best....
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to review our property. I am pleased that you thought are staff was professional & pleasant, however, I was disappointed to hear about your experience on your recent stay. I apologize for the unacceptable housekeeping service you received. I will follow up your concerns to the department supervisor to make sure similar occurrences do not happen in the future.
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I appreciate your review as this is one of our resources for improving guest services.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.