We were extremely disappointed when we visited this steakhouse for my birthday. Although they had tons of waiters walking around, apparently only one or two people can take dinner orders. So, we were left waiting an extremely long time to even have our drink orders taken. Then we waited a while more to have our dinner orders taken. All of the tables around us who came in after us had their meals before we were served ours. Although our appetizers were fine, our entrees were below average. My prime rib steak came out extremely undercooked and my husband's sushi entree was awful. Some of the sushi rolls had been pre-made! The rice was cold on some rolls and room temperature on others. We definitely expected better quality from a top-rated steakhouse. Also, our children (young ages) came with us. Although they were extremely well-behaved and it was a Tuesday evening (around 6:00pm), the staff seemed very unwelcoming to families with children. It took the staff over 2 hours to serve us 2 courses! We don't like to be rushed but we certainly don't want to wait 2 hours for 2 courses. We would have ordered dessert but we were so tired of the lousy service and long wait time that we decided to leave. In addition, although they knew that it was my birthday, they did nothing to acknowledge it. A simple "Happy Birthday" would have been appreciated. For the price, you can definitely do much better! This is certainly not one of Long island's finest!
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