I have stayed here back in 2012 and 2013 but this was the first time since the Holiday Inn branding and ownership changed to the now Byblos Niagara Resort and Spa. Every year there is a major international Judo Tournament called the AM-CAN. Because of where it is everyone from all over stays here on Grand Island. It is usually filled to capacity as there is a discounted room rate for the competitors. Registration is usually downstairs on the RL floor for competitors so the hotel makes it easy for us. This time there was a few busses of retired teachers from Mobile Alabama going on Canadian shopping excursions also so the hotel was filled to capacity.
The hotel comes kind of fast all of a sudden from Stately road even though it is actually located on Whitehaven Blvd. This time it didn’t look too different than in previous years. The new sign is on the building and I didn’t recognize any of the staff there. I checked in without any problems and got room 348 which is located right were the corridor bends near some vending machines. It was a little load sometimes only because of the people coming of the elevators. An FYI there are two banks of elevators, one is the major one going to floor one. At the pool level there is another bank of elevators. It’s kind of hard to explain but it isn’t labeled “Lobby” so you have to use the stairs sometimes. I feel bad for the staff as there is no set of service elevators and they are waiting while guests are traveling up and down. My room was clean, especially the bathroom. The bed linens reminded me of the ones in the La Quinta Chains. These hotel doesn’t have microwaves of refrigerators just so everyone knows. It does have all the basic amenities though. Towels seem average and there is complimentary shampoo. The air conditioning worked fine and drowned out a little of the noise outside also. The pool area looked very clean. My daughter did not come this time around so the last time she swam was May of 2012. I can’t really report out on that or the restaurant. There is a small vending arcade for kids to play games. The really nice thing about this hotel is it sits on the water. There is some really nice views looking out if you get a room facing the water or just stroll out and walk around.
I checked out on the 24th and they gave me a receipt right under the door. I really like the setting of this place. I have a read some negative reviews here but just an FYI the hotel is in a period of transition so only many changes are being made at any one time. The management seems to be trying though and everyone was pleasant. Cosmetic things here and there are what the hotel needs but the good news is most things are fixable. I think the hotel is on its way to being better than it was. It is the only thing on Grand Island so it can definitely be valuable to people in-between traveling from Canada and The US.
- Official Description (provided by the hotel):
- Byblos Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more less
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- Also Known As:
- Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
- Grand Island Holiday Inn