Got 'allocated' this hotel as part of a hockey tournament weekend, and was kind of dreading it based on many earlier reviews.
I have to admit I arrived wanting to hate it as we were made to stay there (well at least pay $320 for there), but the friendly attitude of the lady at check in and her Manager wiped all my negativity away.
It was an old room, but it was clean, really seen better days though and the border was literally stapled to the wall. But, brand new TV, really comfortable new beds, and super fast WiFi, so my guess is they are half way through sorting it out.
Very skilled at segregating the hockey kids team by team and not inconveniencing their regular customers. Always friendly staff at every interaction.
It really could be good if they spend the money on rooms and bathrooms and keep their staff.
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- Also Known As:
- Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
- Grand Island Holiday Inn