My family visited Grand Island for a reunion. We wanted to stay on the island but were less than impressed by any accommodation what we could find beforehand on the internet.
Byblos sounds good to a point but it is little more than an aging wreck of a hotel, poorly maintained and in need of serious renovations.
We checked in and proceeded to our "Riverview" room. We hard a hard time getting the door open as it was stuck. Our non-smoking room stunk of smoke and the balcony was littered with butts. We complained and were told there were no more Riverview rooms but were given breakfast vouchers to compensate. My wife complained and we were moved to another Riverview room that magically appeared when the manager got involved. The room had a great view but has not been updated for some time.
The ice machine on our floor was missing and where it should have been was a filthy floor and, above, falling down ceiling tiles. The foyer leading to the outdoor pool had holes kicked in the walls. Disgusting! This is the kind of place that you pull back the covers to check if bed-bugs are present or if someone has already slept in the bed. Do not stay here if you have any option at all!
BTW, their brochure speaks of "beautifully appointed rooms”. the three that I saw were certainly not beautifully appointed!
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- Also Known As:
- Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
- Grand Island Holiday Inn