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“Good hotel” 5 of 5 stars
Review of The Stanwell Hotel

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The Stanwell Hotel
3.0 of 5 Hotel   |   171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)   |  
Hotel amenities
Ranked #1 of 5 Hotels in Staines
Certificate of Excellence
London, United Kingdom
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good hotel”
5 of 5 stars Reviewed March 27, 2013

Very clean modern small hotel. Rooms perfectly ok - not luxurious, but clean and functional, as is bathroom. Bed comfortable. Bar area very pleasant, as is dining room - breakfast perfectly good. Staff excellent - very friendly and helpfull from front desk to bar/restaurant. Great location near Heathrow and for business stays. For what it is, it's ideal.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, April 5, 2013
Dear Chris M.

Thank you for your recent positive review after staying with us at The Stanwell Hotel. We are always extremely pleased to read that our guests have enjoyed their stay.

Thank you for using Tripadvisor and hopefully we will see you in the near future.

Best regards,

Sheldon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
England
Level Contributor
165 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed here for the first time this week before flying out of T4. Easy access from M25 and a 5minute taxi ride to airport . I booked a single room which was very comfortable but small. The bathroom was great lovely walk-in shower and big soft towels definitely a plus point. There was all the usual accessories but there was no mirror in the bedroom to use when using the hair dryer. The bathroom had plenty of mirrors but the hair dryer wire was not long enough to reach into it.
I stayed in room 12A easy access to the lift which was important as I had 2 suitcases.
The receptionist in the evening was very welcoming and booked my wake up call and a taxi for the morning. They use an excellent cab service called Elite cars.
The hotel has free wifi and restaurant etc although I did not use the dining room, neither did I have breakfast as I had an early flight. Considering how close it is to Heathrow I did not hear any air traffic during the night. The only noise that woke me was the water tank filling at about 2am!!
Good value for money at £80 better than over £300 at the Hilton.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, April 5, 2013
Dear Jules 099

I am so pleased you enjoyed your stay with us a the hotel! It is a shame you didn't get a chance to visit our restaurant as we are very well renowned for our quality of food and excellent levels of service- hopefully next time!

Thank you for your fantastic review and we most certainly look forwrd to welcoming you back in the very near future!

Best regards,

Sheldon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 12, 2013

I am currently sat eating dinner in the lovely restaurant (Moroccan lamb) beautiful, clean cooking; fresh and full of flavour. I have been looking for a hotel to use as a bolt hole for my trips through Heathrow for ages and I have found it at last! Small and modern, this is the perfect antidote to the corporate affairs that line the Airport's borders; the service is personal and very friendly... And the atmosphere is calm and intimate. Would I stay again? Absolutely, will I do so soon? Next month and after that? For sure... I have found my Heathrow Haven!

Stayed March 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, March 15, 2013
Dear Rik4805,

Thank you for your generous review after your recent visit to The Stanwell Hotel. I am absolutely delighted that you enjoyed your visit and even more so that you have finally found a hotel in Heathrow that meets your specific requirements!

I shall pass your comments on to the team.

We look forward to welcoming you back on a regular basis.

Best regards,

Sheldon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 12, 2013

We were put up here by an insurance company when the heating broke down in our house - so anywhere warm was going to do the trick.

The breakfast was delicious, there were so many options and the food was cooked and served to a top standard.

The rooms however, were not great - the decor was questionable, the windows non-existant, the walls thin, and the noise from the road made for an unpleasant night's sleep. On a plus side, the rooms were clean and the bathrooms were very nice.

Not the most amazing place to stay but it did the job - however, the restaurant's well wortha visit.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, February 28, 2013
Dear J0B

Thank you for posting your review on Tripadvisor. I am pleased that you enjoyed your stay with us and found the restaurant and breakfast in particular- extremely enjoyable and delicious.

Once again thank you for using Trpadvisor and hopefully you will return to enjoy another fantastic meal in the near future!

Best regards
Sheldon Baudach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 7, 2013

Stayed here for one night during a forced layover at Heathrow. Loved this hotel. Found it through the reviews on TripAdvisor. Very friendly staff. Great breakfast. Perfect Heathrow location.
A "licensed" taxi from Heathrow to here costs 35 pounds though it's only a mile a way. Better to go to the Heathrow Departure area and grab a taxi who's just dropped their fare. Cost was only 12 pounds to the hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, March 15, 2013
Dear GregF

I am very pleased you found us and most certainly thankful that you really enjoyed your stay with us. We pride ourselves in delivering the best possible service and product for all of our guests.

Hopefully you will visit us again in the near future!

Thank you for posting your positive review on Tripadvisor.

Best regards,

Sheldon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed February 4, 2013

While I didnt stay in this hotel, I was here for a training course in one of their conference rooms every day for two weeks.

This 'boutique' hotel is a welcome change from the chain hotels, with a nice light atmosphere, decent decoration, and very helpful staff.

The training rooms were basic, and the tables in great need of replacement - and the AC also in some need of attention as it was either boiling hot, or freezing cold - however i dont think this was at all the reflection of the rest of the hotel which looked in great condition.

We ate in the hotel restaurant a couple of times, and the food really was fantastic and couldnt be faulted.

The location of the hotel is in a really quiet area amongst houses in Stanwell yet less than 10 minutes from any of the Heathrow terminals.

Overall I would probably recommend this hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, March 15, 2013
Dear Sam_king86

Thank you so much for using Tripadvisor to give us your feedback regarding your visit to The Stanwell Hotel. I am delighted to note that you enjoyed our restaurant and the food that we prepare from scratch with fresh ingredients onsite!

We are continuously investing in the hotel so we should have new conference tables within the next few months. Hopefully you will return to the hotel in the very near future!

Best regards,

Sheldon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 23, 2013

Stay in this hotel only 5 minutes from Heathrow during business trip. Good rooms, free internet; small nice restaurant with good food, during summertime a great garden to have a drink. My room has a small balcony (rearside hotel). Friendly staff.

Room Tip: New rooms, good accommodation
See more room tips
  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, January 24, 2013
Dear PietW

Thank you for your review on Tripadvisor. I am pleased to note you enjoyed your stay and noticed that our family friendly and secure garden is a fantastic place to enjoy a drink or some great food during the Summer months.

Look forward to welcoming you back to The Stanwell in the near future.

Best regards,

Sheldon Baudach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Stanwell Hotel

Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Location: United Kingdom > England > Surrey > Staines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Staines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Stanwell Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
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Also Known As:
Travelrest London Heathrow Stanwell

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