We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dodgy decor but delicious food” 3 of 5 stars
Review of The Stanwell Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Stanwell Hotel to your Saves list
The Stanwell Hotel
3.0 of 5 Hotel   |   171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)   |  
Hotel amenities
Ranked #1 of 5 Hotels in Staines
London
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Dodgy decor but delicious food”
3 of 5 stars Reviewed February 12, 2013

We were put up here by an insurance company when the heating broke down in our house - so anywhere warm was going to do the trick.

The breakfast was delicious, there were so many options and the food was cooked and served to a top standard.

The rooms however, were not great - the decor was questionable, the windows non-existant, the walls thin, and the noise from the road made for an unpleasant night's sleep. On a plus side, the rooms were clean and the bathrooms were very nice.

Not the most amazing place to stay but it did the job - however, the restaurant's well wortha visit.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, February 28, 2013
Dear J0B

Thank you for posting your review on Tripadvisor. I am pleased that you enjoyed your stay with us and found the restaurant and breakfast in particular- extremely enjoyable and delicious.

Once again thank you for using Trpadvisor and hopefully you will return to enjoy another fantastic meal in the near future!

Best regards
Sheldon Baudach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    120
    83
    24
    7
    7
See reviews for
29
67
34
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 7, 2013

Stayed here for one night during a forced layover at Heathrow. Loved this hotel. Found it through the reviews on TripAdvisor. Very friendly staff. Great breakfast. Perfect Heathrow location.
A "licensed" taxi from Heathrow to here costs 35 pounds though it's only a mile a way. Better to go to the Heathrow Departure area and grab a taxi who's just dropped their fare. Cost was only 12 pounds to the hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, March 15, 2013
Dear GregF

I am very pleased you found us and most certainly thankful that you really enjoyed your stay with us. We pride ourselves in delivering the best possible service and product for all of our guests.

Hopefully you will visit us again in the near future!

Thank you for posting your positive review on Tripadvisor.

Best regards,

Sheldon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 4, 2013

While I didnt stay in this hotel, I was here for a training course in one of their conference rooms every day for two weeks.

This 'boutique' hotel is a welcome change from the chain hotels, with a nice light atmosphere, decent decoration, and very helpful staff.

The training rooms were basic, and the tables in great need of replacement - and the AC also in some need of attention as it was either boiling hot, or freezing cold - however i dont think this was at all the reflection of the rest of the hotel which looked in great condition.

We ate in the hotel restaurant a couple of times, and the food really was fantastic and couldnt be faulted.

The location of the hotel is in a really quiet area amongst houses in Stanwell yet less than 10 minutes from any of the Heathrow terminals.

Overall I would probably recommend this hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, March 15, 2013
Dear Sam_king86

Thank you so much for using Tripadvisor to give us your feedback regarding your visit to The Stanwell Hotel. I am delighted to note that you enjoyed our restaurant and the food that we prepare from scratch with fresh ingredients onsite!

We are continuously investing in the hotel so we should have new conference tables within the next few months. Hopefully you will return to the hotel in the very near future!

Best regards,

Sheldon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 23, 2013

Stay in this hotel only 5 minutes from Heathrow during business trip. Good rooms, free internet; small nice restaurant with good food, during summertime a great garden to have a drink. My room has a small balcony (rearside hotel). Friendly staff.

Room Tip: New rooms, good accommodation
See more room tips
  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, January 24, 2013
Dear PietW

Thank you for your review on Tripadvisor. I am pleased to note you enjoyed your stay and noticed that our family friendly and secure garden is a fantastic place to enjoy a drink or some great food during the Summer months.

Look forward to welcoming you back to The Stanwell in the near future.

Best regards,

Sheldon Baudach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
international
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2013

The perfect place to stay in comfort with good service and a good sleep. As said, the breakfast is stunning, fresh. Take the full English breakfast. It's included if you selected the option of 10 pounds more for the night. One of the best in recent years!!!

Take their recommendation for the transfer service: reliability! It is a bit off the town center but therefor close to the airport at a reasonable price for a hotel in London.

Room Tip: If you have a large suitcase don't go for the rooms behind the patio on the ground floor. They h...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, January 24, 2013
Dear th_sustainable

Thank you for your kind words after your recent visit to The Stanwell Hotel. I am extremely pleased to read that you enjoyed our hotel and of course the full breakfast. We have in fact received a breakfast award from Visit England for the past 2 years!

Thank you again for staying with us and we always look forward to seeing at The Stanwell!

Best regards,

Sheldon Baudach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, CA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2013

Had to stay here when snow hit Heathrow. Very cute for the price. Staff was very accommodating. Food was very good too (they have a restaurant and bar). You could do a fixed price meal for 20 (2 courses) or 25 (3 courses) pounds.

Be careful getting to the hotel - the black cabs at Heathrow will charge an exorbitant amount to get your there (35 pounds). However gettting back is only a 12 pound taxi that you can actually charge to the hotel if need be.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review, January 24, 2013
Dear Usepassport3xYear

I am extremely pleased to read that you enjoyed your stay with us at The Stanwell Hotel and that you enjoyed our home made food in the restaurant.

Hope to see you at the Stanwell in the near future!

Best regards,

Sheldon Baudach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2013

I visited first time to London & booked this hotel via Online
I was happy to see the location & room
Rooms are small but clean & Peaceful
Conenctivity is bit difficult as bus service is once in 30 mins
But 5 mins walk away there is another bus stop from where bus conenctivity is nice

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Stanwell Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Stanwell Hotel

Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Location: United Kingdom > England > Surrey > Staines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Staines
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Stanwell Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Odigeo, Agoda and Tingo so you can book your The Stanwell Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Travelrest London Heathrow Stanwell

Owners: What's your side of the story?

If you own or manage The Stanwell Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.