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The Stanwell Hotel: Traveler Reviews

3.0 of 5
171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Hotel amenities
The Stanwell Hotel
Ranked #1 of 5 hotels in Staines
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113 reviews from our community

    Trip type
Traveler rating
    55
    38
    11
    4
    5
Date Rating
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Peaceful & Economy”
4 of 5 stars Reviewed January 21, 2013

I visited first time to London & booked this hotel via Online
I was happy to see the location & room
Rooms are small but clean & Peaceful
Conenctivity is bit difficult as bus service is once in 30 mins
But 5 mins walk away there is another bus stop from where bus conenctivity is nice

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Nirmal81 about The Stanwell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunbury, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Good retaurant”
4 of 5 stars Reviewed November 18, 2012

Attended a charity fund raising dinner at the hotel's restaurant - very good. Juna & Karol were attentive and pleasant, the food was very good and the surroundings modern, clean and friendly. What a difference to the old hotel !! I shall be organising a few fund raisers myself in the next few months and look forward to some more good evenings. Bar prices were on the high side but understandable since the food was very well priced. Wine prices were OK with the meal though, 15 - 16 GB pounds a bottle, all the staff were friendly & attentive and made the evening a success. Very enjoyable.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask qc2 about The Stanwell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review
November 23, 2012
Dear qc2,

Thank you for your complimentary review after having attended the recent charity dinner held at the Stanwell Hotel. I am so pleased you enjoyed the experience and have noted the continuous improvements we have been striving to make.

We certailny look forward to welcoming you back to the hotel shortly.

Best regards,

Sheldon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Lovely, just lovely.”
5 of 5 stars Reviewed November 18, 2012

A late booking did not mean any laspe of quality. Price on par with Travelodge, but so much nicer and the delicious breakfast thrown in. Friendly, basic but clean Nice surroundings and friendly staff. Definately good value for money...and lovely fluffy towels. I would definately return.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Diandra1 about The Stanwell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review
November 21, 2012
Dear Diandra1,

Thank you for your recent review on Tripadvisor. It is always a pleasure to read that our guests have experienced the best that The Stanwell Hotel has to offer and I am pleased to note you enjoyed your stay with us.

Once again, thank you for using Tripadvisor and for the positive feedback.

Best regards,

Sheldon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
157 helpful votes 157 helpful votes
“Room far too small”
4 of 5 stars Reviewed November 16, 2012

I stayed for 5 nights and had to find somewhere at short notice, I really just needed a good place to sleep but wanted to find something a little better than Premier Inn, the Stanwell seemed worth a try.
The hotel has a boutique style and presents itself well. Unfortunatelly the room was far too small. I booked a standard double but there was hardly room to move. It was really claustrophobic.There was no room to fit in a bedside table, the phone had to be propped on a shelf above the bed. It appeared that at one time there had been a larger bed in place as the lights were fixed in a position that could only just be reached from the bed. The room was in a roof space and the windows were two small skylight style windows in the sloping part of the roof. The bathroom was well equipped and the room was very clean. The bed was comfortable and breakfast was very good indeed but the size of the room spoiled my stay.
The good breakfast, presentation and cleanliness of the hotel make it worth 4 stars but doubt I will stay again after this visit, I just don't want to risk a similar room.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
Ask Karen0101 about The Stanwell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review
November 21, 2012
Dear Karen0101

Firstly, thank you for your recent review on Tripadvisor.
I was pleased to note that, on the whole, your experience at the hotel was enjoyable and pleasant. I also noted that the room you were allocated was too small for your requirements. We do have numerous bedrooms in in the hotel that vary in size. Our deluxe double rooms fall into this category, many of which are larger than others.

Should you wish to visit us again, please do feel free to conatct me directly and I will ensure that you are allocated a larger and more comfortable room.
Once again, thank you for your feedback.

Best regards,

Sheldon
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Rugby
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“Top location for T5”
4 of 5 stars Reviewed November 16, 2012

Stayed here several times. Never eaten here other than breakfast, so no comment re cuisine. Rooms are modern, clean and comfortable. Staff helpful, car park large and convenient. Location is the real key to staying here, Heathrow T5 is literally 5 minutes away, T4 not much further. The one beware is the standard black cab drivers won't drive you here from Heathrow as there is not enough money in the fare, so get the hotel to give you the local minicab company details as they are happy to do the trip.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PeterSRugby about The Stanwell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stanwellhotel, General Manager at The Stanwell Hotel, responded to this review
November 23, 2012
Dear PeterSRugby,

Thank you for using Tripadvisor to post your very positive review after your recent visit at The Stanwell Hotel. We are well situated for easy acces to the Heathrow terminals whilst maintaining that unique hotel feel.

I would strongly recommend that you try our cuisine when you next visit as this is normally a highlight for our guests during their stay.

I am pleased to note you enjoyed your stay with us and look forward to welcoming you back to the hotel in the very near future.

Best regards,

Sheldon
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Mercure London Staines-upon-Thames Hotel
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Additional Information about The Stanwell Hotel

Also Known As:
Travelrest London Heathrow Stanwell
Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Region: United Kingdom > England > South East England > Surrey > Staines
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Staines
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
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The Stanwell Hotel
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