coming from someone who travels a lot ,,and is "disney" trained in the hospitality industry....Oh such possibilities! This elegant hotel could really be something special. They have the oil paint and the canvas but dont have what it takes to creat the piece of art!
Why we had to climb upstairs one level and climb stairs down one level to get to a pool that had a locked door, only 25' from the front desk, was beyond me! Housekeeping had NO consideration for guests..and dont bother w/ the DO not disturb signs they mean nothing to their staff.. . housekeeping is cleaning rooms up to 7pm ??? What the heck?? Walked by one housekeeper who said to herself "I know one thing I need to do, and thats go Pee!"Radio's are blaring loudly! I asked the man w/ the radio TWICE to turn it down in the hall way..he completely ignored our request.they dont wear ear pieces w/ their radios. A huge violation when ranking a hotel. Carpets in the hallway should be vacuumed every day..I saw trash and debre on the lovely hall carpet. Renovations and some fixing up is in order too. maybe some touch up of paint. The salarium windows above the pool look like the drywall is going to fall on your head! Such a gorgeous hotel, and they treat it like a Motor inn! BTW,,found 3 hairs on the bathroom floor, makes me feel that the rest of the room wasnt cleaned right! bed was comfy..no blankets in the drawer or xtra pillows?? When we complained on the way out, we got "NOTHING" not even an apology..I was told that she would let the Mgr. know..I havent heard a word! Im going to call them about this..I loved the pool and hot tub though. we both did..my suggestion is to give the guest a key so that they can get in on the main level near the front desk hallway..maybe? instead of following a map to the pool and climbing stairs..its RIGHT THERE on the main level! Would I go again..NO..No valet, no one to help w/ luggage, couldnt find a luggage cart. wasnt offered one..you wont find that special "touch" here.
PS; no coffee no tea in the lobby for the guests..no cookies at 4..chz n crackers?? something? you pay a high price and you dont get much hospitality.
- Official Description (provided by the hotel):
- Located in the heart of downtown Glens Falls, only minutes to Saratoga Springs, Lake George and the Adirondack Mountains. Considered a destination on its own, the landmark Queensbury Hotel has often been regarded as the town's centerpiece. Come experience our grand lobby and enjoy fabulous amenities such as our heated indoor pool and Jacuzzi, restaurant and lounge. Dine in Garden on the Park or Fenimore's Lounge or stay in for the night and order room service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hotels.com and Orbitz so you can book your Queensbury Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Queensbury Hotel Glens Falls
- Queensbury Glens Falls