We booked this hotel as a stopover for a family get together we were going to the following day. At first glance I thought this would be a great historic hotel to stay at. Not so much, the room they gave us had a funny sewage smell to it. Thankfully the staff was more then accommodating in allowing us to move rooms. The beds were completely horrible. Being an old building you could hear the pipes rattling in the walls every time another room did anything in their bathrooms. Needless to say we both had a very bad nights sleep.
I thought that would be the end of my review until I checked my online bank statement today and found that the hotel had charged my card twice. Once for the total amount ($121)and another $160. Upon calling to enquire the front desk told me the hotel policy is to charge every room an extra $50 incase they order room service and then retract it afterwards. My big beef with this is okay i get $50, but $110 even if its going back on my card is another story. She kept going back to no its only $50 extra and wouldn't listen to my questions of the $160 which would be an extra $110.
Be aware of this policy and the rattling pipes in the walls as they make for an unwelcome stay
- Official Description (provided by the hotel):
- Located in the heart of downtown Glens Falls, only minutes to Saratoga Springs, Lake George and the Adirondack Mountains. Considered a destination on its own, the landmark Queensbury Hotel has often been regarded as the town's centerpiece. Come experience our grand lobby and enjoy fabulous amenities such as our heated indoor pool and Jacuzzi, restaurant and lounge. Dine in Garden on the Park or Fenimore's Lounge or stay in for the night and order room service. ... more less
- Reservation Options:
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- Also Known As:
- Queensbury Hotel Glens Falls
- Queensbury Glens Falls