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“Good hotel” 4 of 5 stars
Review of Quality Inn Glens Falls

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Quality Inn Glens Falls
2.0 of 5 Hotel   |   547 Aviation Road, Glens Falls, NY 12804   |  
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Ranked #3 of 6 hotels in Glens Falls
Ottawa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good hotel”
4 of 5 stars Reviewed June 27, 2008

This is a very nice little motel that is worth the money. It seems to be newly constructed, and the room is good. Although it is a bit small, there is a lovely large bathroom. In the morning, there was a free continental breakfast, located in the main lobby. There is a computer with internet in the lobby as well which you can use free of charge. We did not swim in the indoor pool, mostly because we had no time, but quite a few people were swimming in it each time we went by it.
Generally a good stay.

  • Liked — The room
  • Disliked — Front Desk Staff (infrequently present)
  • Stayed July 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
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English first
Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 21, 2008

When we got their the staff were very polite. Then we went to our room and wow it was too small for two queen size beds. First thing - The windows would not open. Then we went swimming. BIG MISTAKE. Theri was so much chlorine in the pool that it burned our childrens eyes and made them have chemical burns on their legs. I told the staff and their response was it was just checked yesterday. So thinking it would go away we went to dinner. I spent the rest of the night itching and scratching and trying to soothe the burning. It even bleached out my husbands swimming trunks. Next their was no internet service. So I went to the manager the next morning and showed them my lovely rash and told them how furious I was and after basically threatening them that I would tell everyone at continental breakfast that we all had a rash from the pool they gave me a refund. Since then I have had to go to the doctors and get treatment. . DO NOT GO THERE

Stayed April 2008
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Plattsburgh
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 6, 2008

The room was small had to have two rooms, They were clean and had every thing you needed in a room except a dining table.
For two people that was staying more than a day, it was cramped.
The only problem that I complained about was I had the room next to the pool at the bed head you can smell the orders from the pool. When they used the pool the hold room had and oder.
(MY EYES WAS BURNING I )
I complained about the room and they wanted to put me on the second floor which then we both had to move. I did not want to do that, I managed through the night part off the next day and left that night.
Would stay again but not have that same room.

  • Liked — The Staff
  • Disliked — Rooms were to small
  • Stayed February 2008, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2007

We stayed at this Quality Inn during our trip to Lake George. It proved to be a good choice. It is only a short drive to Lake George and where the action really is but it is a much better value compared to somewhat overpriced accomodations closer to the water. Good size, comfortable room, clean bathroom plus all the expected ammenities. Fast food restaurants are nearby, if gourmet is your fare you will have to drive a bit to find it. Good shopping on the other hand is just around the corner. Recommended!

  • Liked — cleanliness and value
  • Disliked — parking
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW Ohio
Top Contributor
133 reviews 133 reviews
65 hotel reviews
Reviews in 73 cities Reviews in 73 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed September 11, 2007

We were originally attracted to this property due to a lower room rate than we could find in nearby Saratoga Springs. This motel looks fairly new on the outside, but appears to have been cheaply built and seems to be falling apart on the inside. This may be aggravated by apparent lack of maintenance in the facility.

If you are assigned a room on the first floor you will get no peace nor sleep. Every little step or movement made above you will be transmitted through the ceiling.

Since the parking lot exits onto a busy street, you will only be able to turn back toward the freeway when you leave. Good luck should you wish to turn left to have dinner in town!

Among the other problems we encountered were:

. A toilet which would not quit flushing,
. The room was not serviced by a maid,
. A pink slimy substance on the bathroom grout which we suspected might be mold,
. Drywall apparently peeling from the studwork,
. No internet service,
. Advertised HBO service which was not available,
. A defective (physically broken) hot tub in our room,
. Defective wiring in the hot tub causing it to come on at its own will (the hotel's solution was to cut power to the hot tub and part ot the room lights)
. An uncleaned hot tub where some type of substance and alien hairs (hopefully from a head) floated to the top of the water when filled,
. Ripped wallpaper.
. Broken bathroom tiles.

All of these things were reported too the desk. They, of course, did nothing. What would you expect in a dump like this?

  • Liked — Not one thing
  • Disliked — Aparent lack of maintenance and an apathetic desk staff
  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec,Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 20, 2007

We arrived in Glens Falls (or Queensbury?) when coming back from Washington DC and spent one night at the Quality Inn. At $139 a night, I found it overpriced for that type of hotel (I stayed at $109 in Arlilington VA in a Courtyard Marriott)

After successively being assigned a room with a broken toilet and a room that hasn't been cleaned up, we spent the night in a decent, clean one, suitable for the only night we stayed there.

The staff was friendly, yet not joyful. There was an indoor pool near the front desk that seemed OK. As for the breakfast, it consisted of bread, coffee,juice, cereals and english muffins.

The neighbouring and cheaper Econo Lodge may be a better choice for the price.

  • Liked — Near I-87
  • Disliked — Below average quality/price ratio.
  • Stayed July 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, Georgia
Top Contributor
137 reviews 137 reviews
76 hotel reviews
Reviews in 107 cities Reviews in 107 cities
287 helpful votes 287 helpful votes
5 of 5 stars Reviewed October 11, 2006

You have to look carefully when arriving at the Glens Falls Quality Inn or you could miss it. We found check-in very friendly and helpful. The room was rather small but looked very nice with modern colors and a flat screen TV. The TV had plenty of channels. There was a coffee maker and coffee in this room and also a microwave and fridge.
The bathroom had good towels and washcloths and shampoo, rinse and body lotion. There was a phone in the bathroom. The countertop looked very much like granite and was in good condition.
The lobby was decorated nicely and had free Internet service.
They kept their hot chocolate and hot water out during the day and evening.
Breakfast was good with yogurt, bagels, pastries, hot and cold cereal, apple juice and orange juice and peeled boiled eggs. They did not offer any fresh fruit.
The indoor pool was small but right near the front desk for easy accessibility. It was kept up quite well.
We paid $63.20 for a Sixty Plus Rate and I would say the overall value for what we paid was excellent.

  • Liked — I thought the bed was very comfortable.
  • Disliked — The room was quite small.
  • Stayed October 2006, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Glens Falls

Address: 547 Aviation Road, Glens Falls, NY 12804
Phone Number:
Location: United States > New York > Glens Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Glens Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Glens Falls 2*
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Also Known As:
Quality Inn Glens Falls Hotel Glens Falls
Glens Falls Quality Inn

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