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“One night, very good value.” 4 of 5 stars
Review of Sun Palm

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Sun Palm
4.0 of 5 Hotel   |   Sun Palm BP 98 | Zone Touristique, Douz 4260, Tunisia   |  
Hotel amenities
Ranked #6 of 11 hotels in Douz
Suffolk, England
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
“One night, very good value.”
4 of 5 stars Reviewed September 17, 2012

We stayed here as part of the Sahara Experience with Thomson. We were pleasantly pleased at the quality of the hotel on our arrival after a long hot trip in the coach. We expected something very basic and this was much better than that . The swimming pool was a welcome bonus before our camel trip. Room was clean and AC worked fine, beds comfortable, better than our hotel in resort. Food was fine both for dinner and breakfast. No complaints at all.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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65 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Nottingham, United Kingdom
Top Contributor
55 reviews 55 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 4, 2012

We stayed here for one night as part of the Simply Sahara trip through Thomson holidays.
Although there was a large group of us check-in was very quick and we headed up to our room. The room was basic but for one night what do you really need? As you walked in the bathroom was on the right and there was storage area to the left. Into the bedroom area and it was two single beds pushed together, a small table, a dressing table with mirror and chair and tv which we didn't watch lol
We didn't have long before we headed off for our camel ride but some of the group did head for a quick swim in the pool which looked clean and refreshing.
We got back from our camel ride and headed for dinner and there seemed to be a good selection available, pretty similar to what we were getting in our main hotel.
We then went and sat out by the pool and a nice cold beer before going back to our room for a shower.
The shower was awful no real power it was more of a trickle but somehow I managed to wash my hair and a wash of sorts lol
The room did have air con although there was no remote so you couldn't change the temp and we ended up turning it off as it was getting just too cold.
Overall for one night it was fine but I don't think I would of stayed any longer.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Essex, England
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed July 15, 2012

We stayed here over night on a Thomson trip to the Sahara from Djerba. It was quite fine for a night and it reminded me of some Eastern European hotels I stayed in about 10 years ago - like it was stuck in a time warp. However the room was big, clean and nicely decorated and perfect for one night.

The blankets were a bit itchy and there was no safe in the room which were the only downsides really.
The dinner and breakfast was both plentyful and very nice.
Good overnight stop.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 30, 2012

We stayed at this hotel as a part of a 2-day trip to the Sahara desert. It was listed as 4-star but in reality is probably about 2 or 3 at best but is probably one of the best hotels in the town. The rooms are Spartan and basic, reminiscent of the old ‘Intourist’ hotels of Soviet Russia.

The food is nice albeit somewhat limited in choice (deserts excepted – they are really nice). The staff seem to be a bit overworked and are therefore a touch elusive at times.

For us, it was functional and it served its purpose but it’s not somewhere I would book to stay at if I didn’t need to.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hampshire, UK
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 28, 2012

Stayed at the Sun Palm for the night of 10 June on our 2 day Sahara trip and I must say, compared to the hotel we stayed in on a similar trip a few years ago it was great. Check-in was swift, reception staff friendly and our room was large, nicely although simply furnished but with great air con!!! We were soon showered, changed and downstairs in the reception bar ready for a pre dinner drink and having a laugh with the bar staff.. Can't complain about the food: there was a good enough choice and plenty of it. After a very long day we slept very well, albeit for not many hours before we were up again. Maybe not a hotel to spend a week in, but for a night or two to explore Douz and the surrounding area it was fine. Considering what we paid per person for the whole trip I don't honestly know what some people expect for their money.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bucharest, Romania
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 16, 2012

the hotel is a pleasant surprise, after a long journey and especially after the exhausting trip in the desert, on the camels.
the rooms are large and nicely decorated - traditional but simple.
the interior garden are, however, the strong issue of this hotel. it's a pleasure to relax during a short walk from the room to the swimming pool.
And on this maze to the restaurant, they also have some snugs, with very large pillows, where you can enjoy a coffee or smoke a shisha.
we stayed only for one night, including the evening before (we came from Sousse that day, and very early in the next morning we left), so maybe that was another reason why we have good memories about this this place ..

Room Tip: try your pillows in the room, the minute you enter. that way you might not have the bad chance to sl...
See more room tips
  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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nottingham
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 21, 2012

we recently stopped here for 1 night on our sahara trip with THOMSON, and i can honestly say it was horrid.
on arrival the reception area was dull and past its best and the reception staff were extremely surly and then we had to carrry our luggage upstairs as there wasnt a lift.
the room was freezing cold, it did have a blow air heater but this didnt work properly and the furniture was scratched and old and the room very sparse, i really didnt want to stop here but i didnt have any choice but at least it was clean.
the food was more like slop than anything else and 4* it definately wasnt, so be warned if you plan a 2 day sahara trip you may end up here!

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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WALIDTunis, Manager at Sun Palm, responded to this review, April 3, 2012
Good evening,
According to your review about the stay at hotel Sun Palm Douz on 21th March 2012, we have the pleasure to inform you that the hotel has only one higher floor and if the client ask to the receptionniste he can give one room in ground floor, without forget that we have a bell boy who can help you at any time on demand.
And in order to have more détails, we need just your room number to give an exact answer.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sun Palm

Address: Sun Palm BP 98 | Zone Touristique, Douz 4260, Tunisia
Location: Tunisia > Kebili Governorate > Douz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 11 hotels in Douz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sun Palm 4*
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Also Known As:
Sun Palm Douz
Sun Palm Hotel Douz

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