The hotel in itself is ok. The sorroundings (the hotel is on the desert's boundaries) are really nice. These are the good things; but then come the bad news:
- when we arrived they told us they did not have our reservations. Anyway, we had booked the stay through an online agency so everything should have been alright, and even when we showed them the receipt, they wanted us to pay the full amount for the stay _before_ checking in! We had to tell them we would have gone to the police before they decided to contact the agency and solve the problem.
- after checking in they told us that they had already reserved us a table at the hotel's restaurant and that we had to show up for dinner at 8pm. But they didn't tell us that they were going to charge us for that! Even the following day, when we checked out, everything seemed to be ok. But when we got back home we received a minatory mail telling us that we left without paying and that they were going to charge our credit card 190 euros (and that for 3 pesons!!! 190 euros??? In Tunisia!!! What's the food made of? Gold???). And that's exactly what they did!
Would I recommend this hotel? Yeah, sure, why not???
- Also Known As:
- Zaafrane Hotel Douz