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“Aspiring 5 star but not quite there” 4 of 5 stars
Review of Beachcomber Sainte Anne Resort & Spa

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Beachcomber Sainte Anne Resort & Spa
5.0 of 5 Resort   |   Sainte Anne Island 22440, Seychelles   |  
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Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Aspiring 5 star but not quite there”
4 of 5 stars Reviewed December 27, 2012

With two small kids (3 &1) and a limited amount of family holidays a year, we really expect our holidays to be well planned and smoothly run. St Anne by all accounts should based on all the reviews received here be top notch and worthy of a five star rating, however as regular visitors to various Indian Ocean islands, we expect a certain level of service that we've come to expect of a 5 star resort. The Mauritian staff are actually the saving grace of an otherwise mediocre service from locals, with many lost in interpretation moments or "I forgot" incidences. Rooms are good and very well maintained and kept, but attention to detail is lacking especially in room service and housekeeping. Restaurants are very good, with quality and variety brilliant. The all inclusive package makes sense, but choice of drinks is limited to local brands. Normally this would be ok, but if you are catering to a very world clientele, it would make sense to have more recognized brands on offer even if it was "extra". The kids club lacks toys or "friendly" staff hence in the two weeks that we were there - no parents trusted the club manager to leave their kids there. I would suggest beachcomber investigate what is the real problem with the kids club. Resort activities are good, but with detoriating quality of equipment, one struggles to find usable sports equipment. Gym is fantastic and well maintained. Beaches are also fantastic, but do need to be swept each day to keep the abundance of seaweed away.

Room Tip: All room locations are great, but choose ones away from the generator near the seafood restaurant...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • English first
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  • Spanish first
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English first
Guildford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2012

I have stayed at Sainte Anne three times now and each time I stay, I come away so relaxed, refreshed and happy. I could write a lengthy review about every wonderful aspect, but actually it is every small detail which accumulates to make this my favourite place.
The natural beauty of the island is breathtaking and the staff are so genuinely warm and friendly, they cannot do enough to help make your stay perfect and memorable.
Thank-you to all the staff; from Karen's cheery welcome, Fredericks' smile each morning at breakfast, Govind who made sure our room was perfect and even got up at 4am to wave us off. Kervyn and Norbert, who welcome us so warmly each visit and make it special.We will be back!
To anyone considering a stay at Sainte Anne Resort, I would recommend a Beach Villa with private pool which is lovely to have even though it is only steps away from the beach!
We loved our hot stone meal at Le Robinson, lunch at L'Oceane and don't miss the creole night at the main restaurant. No visit should be without an evening in Le Mont Fleurie, where the food is superb and the waiters, especially Manoj, were smiling yet discreet.
I would recommend Sainte Anne Resort for anyone celebrating any occasion and if you don't have an occasion to celebrate, then go anyway(who needs an excuse?!)

Room Tip: I like the villas near Le Mont Fleurie as it is particularly peaceful there.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Top Contributor
72 reviews 72 reviews
48 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 9, 2012

Its a wonderful hotel, specially for Honey Mooners, Room is big in size have reading table and sofa with tea and coffee maker, Have bathtab with shower and open shower, very nice swimming pool and good beach,

Room Tip: Good for Honey Mooners,
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tewkesbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

My wife & I booked our St Anne's holiday for the first 2 weeks of November earlier this year and were getting concerned reading some of the Trip Advisor reports around July time. Having spoken to our Travel Agent and directly to Beachcomber we decide to go ahead with the holiday and are so glad that we did!! We can't understand the negative reports some people put on Trip Advisor and yes, not that it is that important, but we have stayed at many top class 5 star resorts globally too and St Anne's is as good as any other that we have been to.

From the time we arrived, the team could not do any more to make it a very special holiday for us. Every member of staff made us feel very welcome, Shirley in the beach bar - what a star, Stephanie and Dominique in Le Mont Fleurie, Valerie, Princilla, Salaman, Roman, Tasira and Frederick the Chef in the main restaurant to name just a few. Everyone was fantastic including all the senior management team who came to speak to us every day to make sure everything was ok.

All of the restaurants provide food in abundance, all of which was excellent, our favourites were Le Mont Fleurie and Robinsons, the Creole night in L’Abondance is not to be missed.
The room bar was stocked every day with soft drinks, beers and white wine (South African or Chilean Sauvignon Blanc), Canapes arrived as if by magic every day at around 4.00pm, we only used room service once which arrived quickly and was very good.

It is difficult to pick an overall highlight as everything was so good but, to give you one idea of how well we were looked after, we were getting ready to go to lunch when the phone rang, it was Govin, one of the senior management team, he said I’m coming to pick you up be ready now. We had no idea what to expect when a minute later his golf buggy pulled up at the villa, we jumped in he took us down the beach to where a Hawksbill turtle was making a nest to lay her eggs before she made her way back into the sea.

The only issue we had was that we had such a lovely relaxing time, the 14 days went way too quickly, I think we need to go back to see the Turtle eggs hatching!

We took the trip to the neighbouring tortoise island and also day trip to Praslin and Le Digue, which gave you a feel of what the other islands had to offer. All very beautiful and well cared for, again not to be missed.

Thank you so much to everyone at St Anne's for giving us such a fantastic holiday with so many memories – we miss you all.

Love Dave & Carole Brotherton xxx

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Seychelles
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

Take it from a local; The place is AMAZING. The staffs: Super friendly and effective, The island: stunning and has all the Seychelles can offer, The Service: Stunning (sometimes i wonder is the butlers and drivers station behind your villa, the response is faster that calling 999). Activities: plenty to venture in. The cuisine: beyond exquisite, especially "Le mont fleuri Restaurant."

Special mention to Walter (guest relation), Karen (reception) and Anthony (room service) for making our stay one to be remembered and for the special moments on our special night.

My only critic would be to improve on the departure... if only it was as personalized as the arrival.

I would recommend anyone planning their stay to choose the all inclusive package.

Room Tip: I somehow prefer the room away from the main compound... seems quieter and offer more privacy
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sotogrande
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2012

Sainte Anne is,b y far, the best 'tropical resort' hotel we have stayed at. When I say it was amazing, I'm underrating it.
The rooms are absolutely perfect, since we were a family we had two connected Ocean Villas.
The villas look exactly as they look in the photos - with all the commodities you could wish for.
I suggest you try out all of the restaurants, since they all have great food!
All the beaches in the island are simply paradasiac. Despite having gone during a rainy season, the rain really makes no difference, it is the same temperature as the air and sea water. On the last 3 days of our trip, we got sunburnt since the sun came out, so I think the rain was even good!
The bycicles provided really make your life so much easier, and you can even ride around the beach which is wonderful!
I cannot stop comparing Sainte Anne to any of the other hotels we go to, and there simply is no comparison, Sainte Anne wins over them all.
I would go back any day.
Thank you so much to all the staff who made this trip so amazing!

Room Tip: They are all amazing, but try get an Ocean Villa as it's closer to the beach.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Louis
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

Sainte Anne was such an amazing place.We didn't have to wait long to get our villa.All services were at highest quality,good food better not to miss Robinson Crusoe,chef so kind.The staff very polite and always at your disposal any time,special thanks to Karen and all Mauritian staff who were very friendly.Location wonderful.In one word i would say PARADISE.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Beachcomber Sainte Anne Resort & Spa

Address: Sainte Anne Island 22440, Seychelles
Phone Number:
Location: Seychelles > Sainte Anne Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sainte Anne Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beachcomber Sainte Anne Resort & Spa 5*
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Also Known As:
Sainte Anne Resort And Spa
Sainte Anne Hotel Sainte Anne Island
Sainte Anne Island Hotel
Sainte Anne Island Resort

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