The Glen Cove Mansion fails on so many levels, it is truly disappointing. It has such incredible possibilities that somehow make its shortcomings all the more noticeable. For starters, it is in a magnificent setting with grounds that are beautifully manicured and lovely to look at. The main house was the exterior setting for the original "Sabrina" and it is truly a grand manor house. Once you've crossed into the hotel the problems start. Quite honestly I can't remember a more unwelcoming front desk crew. Inefficient and totally lacking in charm, they set the tone for the whole expereince of staying there. Our party occupied a total of seven rooms and in four out of the seven there were significatn problems. The rooms are truly out of date and completely out of character with the main house. These squat motel configurations are punctuated with endless short staricases leading both up and down and a trip to one's room with luggage is a rollercoaster ride with none of the fun. There are odor problems in the halls which mercifuly didn't follow into the rooms. But there we encountered blocked and/or slow moving drains--one of which backed sewage into the room. But it was the reaction that floored us--a very defensive response once again from that crack crew on the front desk. Now for the good part--the food service people went out of their way to accomodate us and the food quality was surprisingly good--given our overall disappointment in the place. And the outdoor swimming pool is simply beautiful--even if the hours are somewhat more limited that we thought they should be. All in all, we left just wishing that someone with style and taste and some idea of cusomter service would take over this place and help bring it up to its unquestionable potential.
- Also Known As:
- Glen Cove Mansion Hotel Glen Cove
- Glen Cove Mansion Hotel
- Mansion Glen Cove
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Orbitz, Tingo, EasyToBook, TripOnline SA, Hotels.com, Venere, Otel and Fareportal so you can book your Glen Cove Mansion and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.