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“Good Value” 4 of 5 stars
Review of Ramada Geneva Lakefront

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Ramada Geneva Lakefront
3.0 of 5 Hotel   |   41 Lakefront Drive, Geneva, NY 14456-3400   |  
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Ranked #5 of 9 Hotels in Geneva
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889 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Schenectady, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2014

I stayed overnight on Valentines Day in a lakeview king suite. It was extremely reasonable and the room was very big. The king bed is pushed back in its own cove, which makes the room seem even bigger. The downstairs bar was nice and reasonably priced. Is a perfect place to stay for wine tours, and I recommend dinner at Belhurst Castle, about a 5 minute drive from the hotel.

Room Tip: Lakeview Rooms are a few dollars extra, but well worth it
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Manager at Ramada Geneva Lakefront, responded to this review, March 11, 2014
Thank you for celebrating the holiday with us! We are very happy that you enjoyed your stay. Perhaps you'll try our restaurant, The Pier House on your next visit. Kindly, Jason Hagerman, Director of Food & Beverage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apalachin, NY
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2014

We stayed here for Valentines day. We had a King Lake view room and it was very nice. The location is great, the view was great, the room was very nice. We were very satisfied with our stay and will plan to frequent her in the future.

Room Tip: Choose the lake front rooms, they are worth the added charge.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Manager at Ramada Geneva Lakefront, responded to this review, March 11, 2014
Thank you for sharing your experience! We look forward to welcoming you on your next visit.
Kindly, Jason Hagerman, Director of Food & Beverage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 11, 2014

The service and cleanliness of this hotel were excellent. We were disappointed in the pool, it is extremely small and run down. The value and location were excellent. We would highly recommend this hotel and will stay there again!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Manager at Ramada Geneva Lakefront, responded to this review, February 14, 2014
Thank you for your review - I am pleased that you received our best. The next time you stay with us, ask at the Front Desk about using the full size pool at our nearby sister property. Sincerely, Jason Hagerman, P.M. Manager.
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Conklin, New York
1 review
2 of 5 stars Reviewed February 10, 2014

For a mid winter meeting with friends from a near-by marina, we opted a weekend get away here on 2/8/14-2/9/14. Many booking as early as we could when the date was set. I reserved a room for 2 adults for one night(w/org.discount) upon check-in, we were told there was no room reserved,as the staff could not find our name,but then after futher looking were given a bill for a 2 nights stay and a much greater amount then quoted in my reservation call. A very unfriendly Lauren (with no name tag, finding out her name later in our stay), argues the price of the receipt with me. Not only was I given a receipt for the incorrect amount, but also for the incorrect number of days and then argued with. When Lauren was asked what the problem was by the Assitant with her, the young man,stated he would correct the amount and the total days, only to state that they did NOT have the rate for my quote on weekends.This to be our introduction to the hotel,only to get better! Flash to this morning...Upon checking my card balance,it has a hold for a total more than the orginal bill presented at the check-in,rate and days stayed. Our room as it was,had a broken bar of soap on the sink,no shampoo in the personal items(2 conditioners) and obviously the toilet was not COMPLETELY cleaned(need I elaborate?) the look of a not being vacuumed carpet and a non-working light bulb in the light on the night stand. No one entered the pool and comments from many guests of it's color and look of uncleanliness were heard on a number of occassions.I must say the bar tender in the evening was very pleasant and gave great friendly service, The morning breakfast was another disappointment as we came to breakfast by 9:45(not considered late on a Sunday morning)and the buffet was only half worthy, the omelets where fabulous and the attendee there was cordial and very friendly, but the emptiness and luke warm items on the line made for an over all unpleasant morning meal. I will state that the waitress CHRISTINA was warm and very friendly and very attentive to us.Her smile and demeanor was enough to make the fact that the rest of this hotel and its management staff was truly SUB standard.As of 11:00 this morning,I have made two calls to the Manager and Director leaving voice mail for both and neither have returned my calls as of yet. I truly hope that the management of Wyndham/Ramada Hotels Group take a long look into this hotel and its management team and use this opportunity to make for someone elses stay in future better. Mr. Mark J Terry Sr. Conklin NY (607)222-3065

  • Stayed February 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Manager at Ramada Geneva Lakefront, responded to this review, February 14, 2014
Thank you for your review. Our management team takes this to heart and has addressed the shortcomings that you experienced. Regarding the pool - we monitor the water quality daily, and had it completely relined within the past year. I assure you it is clean. We hope that you will stay with us on your next visit so that you can enjoy us at our best. Sincerely, Jason Hagerman, P.M. Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Geneva Lakefront

Address: 41 Lakefront Drive, Geneva, NY 14456-3400
Phone Number:
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Geneva
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Geneva Lakefront 3*
Number of rooms: 148
Official Description (provided by the hotel):
The Ramada Geneva Lakefront is situated at the Northern shore of Seneca Lake, in central Finger Lakes Wine Region. A 2.5 mile walking/jogging/biking path snakes along the shoreline, giving you direct access to the Geneva Lakefront Park and the Seneca Lake State Park. Historic Downtown Geneva is directly across the street, offering a variety of unique shopping, dining and nightlife options. The Ramada Geneva Lakefront is a 6-story hotel with 148 Newly Renovated guestrooms, a ballroom, lakefront patio and lawn, a full-service bar and features the award-winning Pier House Restaurant with indoor and covered patio dining overlooking the lake. All rooms include a refrigerator and a microwave and free hi-speed wireless internet throughout the hotel. Currently, children under age 12 eat free when dining with adults. We also offer meeting space as well as hosting wedding ceremonies and receptions. ... more   less 
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Also Known As:
Ramada Inn Geneva Lakefront Hotel Geneva
Geneva Ramada

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