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“I stayed by myself in a room with 2 beds. On the first...” 2 of 5 stars
Review of Ramada Geneva Lakefront

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Ramada Geneva Lakefront
3.0 of 5 Hotel   |   41 Lakefront Drive, Geneva, NY 14456-3400   |  
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Ranked #5 of 9 Hotels in Geneva
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890 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
Belvidere
1 review
3 of 5 stars Reviewed February 18, 2013

We took freezing cold showers on Sunday am! My husband called the front desk and the gave us 2 reasons. 1- Maintenance is working on it & 2- Maybe everyone is showering at one time! UNACCEPTABLE!

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Director of Sales at Ramada Geneva Lakefront, responded to this review, February 20, 2013
I apologize for your experience at our hotel. Nothing is worse then a cold shower to start your day. The reason you had a cold shower was because of a problem with the hot water system not because everyone was taking a shower at the same time. I'm sorry that you were made to believe otherwise. Please call me directly at 315- 759-5427 I would like to restore your faith in Ramada Geneva Lakefront once again.

Thank you

Donna Yudin
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY NY
Top Contributor
94 reviews 94 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed January 25, 2013

I just stayed at the hotel for three nights. I booked a king room with water views but when I arrived the only room was on the first floor with a window looking out onto a sidewalk and then the water, so I chose the second option, a 2nd fl room with 2 double beds. The room overall was ok but the beds (I tried them both) were horribly uncomfortable, like an overfilled aeromattress. The a/c exhausted directly onto the bed closest to the water view which so the next night I moved to the other bed. The bathroom could use new grout work--there are well intentioned signs that the hotel wants to be green and save water but the tub to shower feature does not work so half of the water goes down the drain. The ice bucket and cups are positioned within 2 feet of the toilet with ejector flush. The front desk clerk, Lynn, called my room after I checked in to see how I was settling in, as she knew I was traveling alone, which I appreciated. She also took care of some important faxes for me, but the hotel does not handle Fedex or overnight mail, so I had to go to a post office a few blocks away. I received some dinner and breakfast coupons which were welcome especially since the weather was around zero degrees the first night. The goat cheese-chicken and risotto was probably the best dinner entree although the quality of the filet mignon the next night was very good although the sauce seemed to be canned and the mashed potatoes served ice cold. The servers in the restaurant are very friendly although one of them spoke in shorthand and was hard to understand. The breakfast served via room service was not very edible--there was oregano sprinkled all over the hash browns. In the restaurant, the toast had been buttered with a knife that must have been used for onions, leaving an unpleasant taste. The pool has odd hours--10am to 10pm and was out of order the first day. Both printers and one computer in the business center were out of order so I could not print out a boarding pass. The final invoice for the stay could really use some clarification--meals (food only), drinks and tips are spread out so it's hard to discern what goes with what. At the restaurant, there were times I did not get a receipt but it appears some gratuities were automatically added on. I could not figure it out and it was not significant but annoying. There are vending machines with a good assortment for everyone, which is good for a college town. The setting on the lake is incredibly beautiful--the hotel is literally 100 ft (if that) from the shoreline. In the morning the birds were on the ice and watching the sunrise was like poetry.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

Room was comfortable and clean. Bed was one of the best I have ever slept on in any hotel. Amenities were very good. Service was pleasant and helpful. Check in and out were quick. Woke up to a beautiful view of the lake. Located next to a pier you can walk out on as well as a small community playground and ice cream shop that was closed for the winter. There is a walkway in front of the hotel that has benches for enjoying the lake. Restaurants are within walking distance of the hotel. Great for those who prefer to park the car and walk! Would definitely stay here again.

Room Tip: Definitely reserve a room on the Lakeside!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Geneva Lakefront

Address: 41 Lakefront Drive, Geneva, NY 14456-3400
Phone Number:
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Geneva
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Geneva Lakefront 3*
Number of rooms: 148
Official Description (provided by the hotel):
The Ramada Geneva Lakefront is situated at the Northern shore of Seneca Lake, in central Finger Lakes Wine Region. A 2.5 mile walking/jogging/biking path snakes along the shoreline, giving you direct access to the Geneva Lakefront Park and the Seneca Lake State Park. Historic Downtown Geneva is directly across the street, offering a variety of unique shopping, dining and nightlife options. The Ramada Geneva Lakefront is a 6-story hotel with 148 Newly Renovated guestrooms, a ballroom, lakefront patio and lawn, a full-service bar and features the award-winning Pier House Restaurant with indoor and covered patio dining overlooking the lake. All rooms include a refrigerator and a microwave and free hi-speed wireless internet throughout the hotel. Currently, children under age 12 eat free when dining with adults. We also offer meeting space as well as hosting wedding ceremonies and receptions. ... more   less 
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Also Known As:
Ramada Inn Geneva Lakefront Hotel Geneva
Geneva Ramada

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