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“What can you expect? Utility food!” 3 of 5 stars
Review of Ponderosa Steakhouse

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Ponderosa Steakhouse
780 Canandaigua Rd, Geneva, NY 14456-2002
315-789-2381
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Ranked #38 of 70 Restaurants in Geneva
Restaurant details
Canada
Top Contributor
149 reviews 149 reviews
53 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
177 helpful votes 177 helpful votes
“What can you expect? Utility food!”
3 of 5 stars Reviewed July 15, 2014

Went here for nostalgic reasons only. Years ago, we used to frequent the Ponderosa and back then, the buffet was rather good. I think they have taken a step backward. The buffet was just ho hum. Did not order a main dish, but the food was very utility and the desserts were way to sweet. Nothing to praise but the price for what was offered, was good.

  • Visited July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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12 reviews from our community

Visitor rating
    4
    3
    3
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Terrible”
1 of 5 stars Reviewed June 26, 2014

Just had one our worst meals ever. Didn't expect a 5 (or even 4 or 3) star meal, but this was truly awful. Steak was overcooked which they happily exchanged, but the second steak was full of so much gristle, it was almost in edible. The vegetables were soggy, over cooked beans and carrots. Lettuce salad contained grit. The one star was for the baked potato, which was nice, and the waitress was cheerful. We didn't bother with dessert or anything else; couldn't wait to leave. If you have very low expectations from your food then go there but otherwise drive on by. We couldn't bring ourselves to leave a tip....we really wanted our money back.
Suzanne, Australia

  • Visited June 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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Geneva, New York, USA
Top Contributor
73 reviews 73 reviews
27 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Above average location”
4 of 5 stars Reviewed May 29, 2014

This location in Geneva is clean and friendly for the chain restaurant. Have eaten here many times and will continue to return. Good variety of items on the salad bar. Check for coupons to at least save $5 or more. The cashier girl is an awesome employee that is extremely friendly and is always smiling and cheerful. Dinner & lunch are good for the price. Breakfast buffet needs some improvement to compare to other local buffets. Overall, nice place to eat with the family or alone.

Visited May 2014
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waterloo ny
Contributor
20 reviews 20 reviews
20 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“PONDEROSA GENEVA GOOD FOOD LOW PRICES”
5 of 5 stars Reviewed March 4, 2014

PONDEROSA RESTAURANT AT 5 & 20 AND PRE-EMPTION RD GENEVA has a great selection of vegetables cooked and raw, and raw fruit, not all loaded with sugary, salty, creamy goop, BUT, if you want prepared veggies with mayo, and extra flavor, they have that too. Their chicken, baked, fried, and grilled, is the same as expensive restaurants. They have great steak. There's great Fish for LENT, and ALL YEAR LONG TOO. Especially on Fridays---with baked fish, fried fish, scallops, and a lot more fish than that. They even have pizza, onion rings, and so much more, there isn't room here, for all the great Ponderosa food. A buffet table just for vegetables and fruits. A buffet table just for meats like Turkey, Wings, Spaghetti & Meatballs, Salisbury steak, Stuffed Peppers, Chicen Parm on some days, and more..They vary the Buffet Menu, so you don't get the same thing, all the time. This is ALL PART OF THE ALL YOU CAN EAT BUFFET FOR PRICES THAT ARE LOW! .
Plus they have steak, seafood, and chicken dinners to go along with the buffet, if you like. They have a tasty dessert bar, if you want to add a little dessert to top off the meal. Their waitresses are always very friendly, and treat you like youre the only customers in there. Yes, Ponderosa offers REAL FOOD, at very very reasonable prices. Your whole family can eat there, and your wallet will love you. TWO THUMBS UP, PONDEROSA.
Good work.

Visited January 2014
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NY
Top Contributor
179 reviews 179 reviews
77 restaurant reviews
Reviews in 112 cities Reviews in 112 cities
138 helpful votes 138 helpful votes
“Disappointing”
2 of 5 stars Reviewed February 10, 2014

Stopped in before a Hobart hockey game last week. The layout of the entrance is confusing: doors that can't be used, unlabeled entrances, and only 3 feet of space for diners entering or leaving. On the buffet, we had to ask where the plates were; they were hidden from view on the wrong end of the serving line.

The buffet was okay, but the food was quite bland, and run-of-the-mill. Our two entrees, chicken and a steak took more than a half hour to arrive. The manager? apologized twice for the time it took, but never offered us a coupon, discount, anything.

The deserts were the mass-manufactured stuff they serve in hospitals in not very good. The one positive was that the wait staff were very attentive, and never let your glass go empty.

  • Visited February 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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