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“pleasantly surprise” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Geneva

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Microtel Inn & Suites by Wyndham Geneva
2.0 of 5 Hotel   |   550 Hamilton Street, Geneva, NY 14456   |  
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Ranked #2 of 9 Hotels in Geneva
A TripAdvisor Member
“pleasantly surprise”
5 of 5 stars Reviewed October 22, 2012

The room was very clean and the service was great. Excellent breakfast was provided. Staff was friendly and helpful. I would stay there again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 26, 2012
I am so glad that our property exceeded your expectations and we hope to see you again very soon!!

Sincerely,

Alicia Rath
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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818 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Kulpmont
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 20, 2012

This property is truly the definition of a budget hotel. I read the reviews saying the rooms were small but I was surprised by how small. If you wanted to move anywhere in the room one of us had to move out of the way. The queen bed filled the room with a VERY narrow walkway. The only chair was the desk chair and if someone sat at it you couldn't get anywhere. They did make good use of the space there was by putting the AC/heating under the window sill and a set of (2) drawers to its right. The mattress & pillows were horrible, like a marshmallow soft and there wasn't anywhere else to even sit. We stayed (2) nights and did not sleep well at all. The soaps were not given for both days only our arrival day. Noisy, could hear showers etc. A contental breakfast was offered but it was such a limited selection that we went out to eat breakfast. When we checked in, the front desk young lady answered most questions with "I don't know" but she did offer to find out and she did,. I give her an A, but whomever trained her a "F". For example, there are room safes but you have to have an employee "activate/unlock" them and only if you make the request which I found to be odd. I would not stay at this particular hotel again or a Microtel for that matter. We paid apx $80/night. I"ve stayed at other properties in the same price range that gave me much better value for my money.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 22, 2012
I am surprised to hear that you did not find our hotel to be a great value. We normally hear the opposite. I apologize that we did not like our pillow top mattress or soft pillows. I would suggest that you reserve one of our suites next time, as I believe that you will enjoy the added space and amenities that this room has to offer.

Sincerely,

Alicia Rath
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College
1 review
3 of 5 stars Reviewed October 19, 2012

Stayed for two nights for a family wedding. The rooms were clean and bright. The bathroom was clean, though perhaps on the small side for three adults. The walls were definitely thin and it was easy to hear the occupants of the rooms beside and above our room. Not a bad place to stay for the cost.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 22, 2012
I am so glad that you found our hotel to be such a great value and I hope that you enjoyed our Finger Lakes region so much that you will visit us again soon!!

Sincerely,

Alicia Rath
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Geneva

Address: 550 Hamilton Street, Geneva, NY 14456
Phone Number:
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Geneva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Geneva 2*
Number of rooms: 69
Official Description (provided by the hotel):
A Microtel 2010 Top 20 Award Winning Hotel. The Microtel Inn and Suites Geneva is conveniently located near the North Shore of Seneca Lake in the heart of the Finger Lakes Region. This Geneva hotel is centrally located near wineries, Watkins Glen, Finger Lakes Race Track, Hill Cumorah Pageant, the new NYS Wine and Culinary Center and other historic sites nearby. The Microtel Inn and Suites Geneva hotel is convenient for the business traveler with complimentary high-speed Internet service and 24-hour business center. Hobart and William Smith Colleges, Guardian Glass, Geneva General Hospital, Zotos International, New York State Agriculture Experimental Station and other local companies only minutes from this Geneva hotel. Rochester and Syracuse are 45 miles from hotel. Whether traveling on business or pleasure the Microtel Inn and Suites Geneva hotel is the only choice when visiting the Finger Lakes. Our property features Free Local and Long Distance calling within the Continental U.S., Free High Speed wired and wireless Internet and Free Continental Breakfast. Our property also features a Guest Laundry, Fitness Center and Meeting Room. ... more   less 
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Also Known As:
Microtel Inn And Suites Geneva Hotel Geneva

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