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“Place needs updated” 3 of 5 stars
Review of Microtel Inn & Suites by Wyndham Geneva

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Microtel Inn & Suites by Wyndham Geneva
2.0 of 5 Hotel   |   550 Hamilton Street, Geneva, NY 14456   |  
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Ranked #1 of 9 Hotels in Geneva
Certificate of Excellence 2014
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859 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Jacksonville, FL
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 10, 2012

tiny room, horrible pillows, traditional at the desk check out, very little if any sound proofing, AC would go on every 10 minutes for 3 minutes or so. Very surprised that our tiny single queen room, reserved thru a block of rooms, was 104/ night while the hotel was advertising 79 night on the sign out front.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 11, 2012
I am so sorry that you did not find our hotel to be a four star hotel as it ranks. We pride ourself in making sure that every guest has the best experience possible, but it seems that we may have failed you in this regard.

As far as the rate is concerned, it is a rate that is offered only during the week. I apologize if this confused you. My hope is that you will give our hotel another chance to make you a believer!!

Sincerely,

Alicia Rath
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2012

We stayed here for two night stop on our way through to Boston. The rooms were a really good size and modern decor. Breakfast was a typical motel continental breakfast with fruit, muffins and bagels, but if you wanted something a little more substantial there is a Wendy's within walking distance. We would stay here again and would recommend.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 11, 2012
Thank you so much for your review of our property. I am so pleased to hear that you will be staying with us again and that you will be recommending our property to others as well!!

Sincerely,

Alicia Rath
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed October 7, 2012

The air conditioner was very loud for a long period of time, before cycling to a quieter mode, making it very difficult to get to sleep. Upsetting and caused significant sleep loss. Also, the water in the shower would not turn off, necessitating a repairman to come into our room after my husband got his shower, and I had not yet, to turn off the water and repair the faulty plumbing!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 11, 2012
I am so sorry that the air conditioner disturbed your sleep. It sounds to me as if the constant fan selection was chosen making the unit continuely cycle.

I also apologize that the faucet broke, but I am pleased that our maintenence department was able to fix that for you right away!!

My hope is that you will give us another chance to show you that this doesn't happen all the time!!

Sincerely,

Alicia Rath
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HOLMDEL
1 review
4 of 5 stars Reviewed October 7, 2012

Conveniently located in Geneva, NY. Dog friendly. Clean, accommodating staff, and well priced. Not overly fancy, but, perfect for my needs.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgeneva, General Manager at Microtel Inn & Suites by Wyndham Geneva, responded to this review, October 11, 2012
I am so pleased to hear that our hotel fit your needs perfectly and we hope to see you again soon!!

Sincerely,

Alicia Rath
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Geneva

Address: 550 Hamilton Street, Geneva, NY 14456
Phone Number:
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Geneva
#2 Romantic Hotel in Geneva
#4 Business Hotel in Geneva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Geneva 2*
Number of rooms: 69
Official Description (provided by the hotel):
A Microtel 2010 Top 20 Award Winning Hotel. The Microtel Inn and Suites Geneva is conveniently located near the North Shore of Seneca Lake in the heart of the Finger Lakes Region. This Geneva hotel is centrally located near wineries, Watkins Glen, Finger Lakes Race Track, Hill Cumorah Pageant, the new NYS Wine and Culinary Center and other historic sites nearby. The Microtel Inn and Suites Geneva hotel is convenient for the business traveler with complimentary high-speed Internet service and 24-hour business center. Hobart and William Smith Colleges, Guardian Glass, Geneva General Hospital, Zotos International, New York State Agriculture Experimental Station and other local companies only minutes from this Geneva hotel. Rochester and Syracuse are 45 miles from hotel. Whether traveling on business or pleasure the Microtel Inn and Suites Geneva hotel is the only choice when visiting the Finger Lakes. Our property features Free Local and Long Distance calling within the Continental U.S., Free High Speed wired and wireless Internet and Free Continental Breakfast. Our property also features a Guest Laundry, Fitness Center and Meeting Room. ... more   less 
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Also Known As:
Microtel Inn And Suites Geneva Hotel Geneva

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