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“Excellent service” 5 of 5 stars
Review of Garden City Hotel

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Garden City Hotel
4.0 of 5 Hotel   |   45 Seventh Street, Garden City, NY 11530   |  
Hotel amenities
Ranked #3 of 4 hotels in Garden City
Albany, New York
1 review
“Excellent service”
5 of 5 stars Reviewed yesterday NEW

My stay at this hotel was wonderful. Great room service and staff. Made the money worth spending.The staff worked hard to make your stay enjoyable. Everything was perfect. I had such a good weekend. The room was gorgeous and everyone was so sweet and helpful. I swear compliments must have been included in the room price. I felt like royalty all weekend. Vini at the patio was wonderful, Dan the concierge really hooked it up with broadway tickets and Mensija was super sweet and helped me save a little money booking a romance package. Thank you all so much!!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 people have reviewed this hotel

Traveler rating
    26
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    9
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • Any
English first
New York, New York, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the hotel for a night, after spending all day at the beach we need it a place to relax and sleep. Room was clean, bed very comfortable, and best of all the staff were very attentive We we're help by a lady name Menseya with our reservation, she was so helpful and friendly and keep us comfortable at all times; the doormen Francisco was a gentleman! My husband and I we were impressed on how all the staff was so accommodating to their guesses. Lovely hotel, great location! I highly recommend this hotel!

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Staff and Service – Everyone in this hotel works to make your stay as enjoyable as possible. We had 100% exceptional service 100% of the time. Reservations Mensia awesome Front desk staff even helped us check in to our flight on the way back and always remembered our names. Room service and Housekeeping were prompt and polite and fulfilled all our requests right away

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed yesterday NEW

This hotel seemed very good value for money to me, and we had an excellent short stay here. The recently refurbished room was good: especially our bathroom and the very comfortable bed. The lobby and bar/breakfast room are better than most similarly priced city hotels, and the breakfast was high quality (but not cheap).
But the best thing of all is that all the staff were helpful and enthusiastic 100% of the time. No exceptions. This suggests good management who really care about customers getting what they want and having a good experience.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I truly enjoyed my stay at the Garden City Hotel. After long work days in Queens and Manhattan, it was great to come back to the serene and relaxing hotel. The service is excellent and everyone goes above and beyond to make your stay enjoyable. The room was very clean and beautifully decorated. I'd highly recommend the hotel!

Stayed August 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful courteous staff and rooms out of a magazine hop literal across the street and ur on LIRR but it's tucked away so not an eye sore! I had a emergency with my car and bellman was so gracious every desk/department was on full alert random employees there go out of their way to say hello in the hallways. It's clean smart great mix of old and new elements. This place is well-run and I'm very particular.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Although a little pricey, this was a very nice hotel. Staff were very helpful and were there to help you with any problems. They even called to make sure our room met our expectations. The only problem was no wifi but I was only staying the night so it was no big deal. Grounds are lovely. Bar in lobby was very accommodating . Great location to town of Garden City which was a couple of blocks of very quaint shops and eateries. Great establishment to host a wedding or special event. Gift shop had everything you might need. My son forgot his belt for suit pants and they had one in the gift shop that was more than reasonable. Very nice stay and I would stay there again.

Room Tip: Upper floors had great views of grounds
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamessinaH, Guest Relations Manager at Garden City Hotel, responded to this review, 1 week ago
Thank you for your recent stay and review, I am glad to read that you and your family enjoyed all our hotel has to offer. I will be sure to extend your accolades to our team and to the emporium staff as well. I am also glad to read that our location in the heart of this beautiful village was to your liking!
We look forward to seeing you on a future stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden City Hotel

Address: 45 Seventh Street, Garden City, NY 11530
Location: United States > New York > Garden City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Garden City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden City Hotel 4*
Official Description (provided by the hotel):
Celebrating its 140th anniversary in 2014, The Garden City Hotel proudly presents 272 brand new guest rooms and suites, redesigned as a luxurious retreat for overnight guests by Italian designer Marcello Pozzi. Since 1874, The Garden City Hotel has welcomed guests with gracious hospitality, spacious guest rooms and luxurious suites. Our historic Long Island hotel has been a preferred destination for dignitaries and celebrities as well as business travelers, New York locals and visitors from around the globe. Boasting 25,000 square feet of recently restored and enhanced banquet space, The Garden City Hotel offers the ambiance to impress and the ability to deliver the gold standard of business meetings and corporate events. Our legendary Grand Ballroom is the ideal setting for a conference, gala event or a dream wedding. The acclaimed Polo Steakhouse, a classic American steakhouse with a twist of modern luxury, serves 28-dry aged Prime USDA grade steaks, chops and signature entrees, while the Polo Lounge offers an upscale bar menu, scratch-made cocktails and an extensive wine list. The Wine Room offers a private dining space for events, meetings and celebrations. Business and leisure travelers will appreciate all The Garden City Hotel has to offer, including indoor pool, fitness center, seasonal outdoor dining and close proximity to New York City and major airports. ... more   less 
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