Recently stayed at hotel for a wedding in town. When we went to check in at 1 PM after confirming the reservation, the Front desk's first response was "you are a little early". We explained we needed had a wedding to attend and needed to get dressed " So does everyone else" Then softened it with "you can use the hotel health club facilities to change".
The 5 minute encounter at the front desk was uncomfortable. They were on the defense verse hospitality mode. They had several groups of international airline personal checking in and out that I thought there might be a convention going on. When we checked in b/w the wedding & reception time around 5 PM we noticed several airline people checking out- so they got all late check out?
Our confirmed King bedroom was a double when we got there. The room was nice, bed comfortable, which saved the experience. The guys working valet parking were lovely.
Overall it just seemed like the hotel was way overextended - they should know better.
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