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“Great staff” 4 of 5 stars
Review of Holiday Inn Express Hotel LaGuardia Airport

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Holiday Inn Express Hotel LaGuardia Airport
2.5 of 5 Hotel   |   113-10 Corona Avenue (Horace Harding Expressway), Flushing, NY 11368   |  
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Ranked #6 of 15 Hotels in Flushing
Roanoke, Virginia
Top Contributor
97 reviews 97 reviews
57 hotel reviews
Reviews in 68 cities Reviews in 68 cities
46 helpful votes 46 helpful votes
“Great staff”
4 of 5 stars Reviewed May 1, 2013 via mobile

I only stayed here for one night and didn't venture out of the hotel, but I still enjoyed my stay. The person at the front desk when I checked in (Alex, I think), was extremely kind and helpful. My room was clean and comfy. The free parking was nice, although the lot was very small so I can see that being a problem during busy nights. It is easy to get to Laguardia and the Mets stadium. The only issue was the long hair dryer cord in the tiny bathroom. It hangs over the toilet, and I did end up realizing that it was hanging down fully inside the toilet (clean at least!) while I was using it. It's a bit gross and unsafe, but I don't see how it could be fixed and still be efficient in the small bathroom. You may want to close the lid before using it! :) Overall good stay and I recommend it!

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, May 10, 2013
Greetings Number2cac!

Thank you for your review, being a top contributor on Trip Advisor your opinion means alot to us! I will be sure to let Alex know you acknowledged his excellent service; he is a great asset to our team. I will also look into the hair dryer cords, it's always great to get guest feedback.

I thank you for staying with us, and hope to welcome you in the future!

Best Regards,
Glenda Gomez
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176 reviews from our community

Traveler rating
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    64
    34
    7
    10
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Harlow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

We have been to New York several times but this was the first time we have stayed outside of Manhattan, and quite honestly it was very good indeed, first of all by staying here as opposed to Manhattan you save yourself about 4-500 pound, always a good thing! The location is good, local restaurants within walking distance but nothing special but if you were to take the excellent free shuttle service that the hotel provides from 6am-1.30am to and from the nearest subway, there is a couple of excellent malls and a variety of top restaurants adjacent to the subway. The shuttle runs every half an hour and upon your return to the subway after your day out just give them a call and the shuttle comes to pick you up, its an excellent service and the drivers are very nice. The subway (woodhaven blvd) takes you into the centre of Manhattan in less than half an hour for very little money. The complimentary breakfast is good, decent variety and the lady who does it all is extremely nice. All the staff at this hotel are very nice and very helpful and nothing is too much trouble. All in all anyone who has anything negative to say about this hotel are quite frankly too picky, without a doubt it is the best hotel I have stayed in and I would not hesitate to return, the area around it is not the best but thoroughly safe in my opinion and we had no problems at all. My advice to anyone is to stay here and save money, it beats a lot of Manhattan hotels I have stayed in.....!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, May 10, 2013
Hello Martin G,

What a pleasure to hear that you enjoyed your stay with us! We greatly appreciate your amazing review of our property, its' location, and staff. You have pinpointed exactly what we strive so hard to offer.. excellent service, great breakfast, and immediate shuttle access to restaurants, malls, and NYC!!! We hope to welcome you back on your return trip to New York!

With the kindest regards,
Glenda Gomez
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Groton, Connecticut
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2013

Overall they hotel rooms were upto the Holiday Inn Standards. For Queens the view is what you should expect, seeing neighborhood houses and streets. The service from the front desk and security officer was great. I saw the security officer patroling the parking lot several times. My only wish was there were more parking spaces so I wouldn't have to double park my car and leave the keys with the front desk to have the car moved when a spot opens up.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, April 26, 2013
Hello Northeast_Traveler48,

Your comments about our staff and observations are greatly appreciated! We try to cover all aspects of your stay therefore offering a valet service to help assist guests with their parking needs. On your return visit, please contact me, I would like to offer you personalized service to alleviate any questions you may have upon arrival.

Best Regards,
Glenda Gomez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
1 review
5 of 5 stars Reviewed April 16, 2013

I've told all my friends about the amazing service I received last weekend at this hotel in NY. I was in town for business and my stay could not be better. The staff was very professional and attentive to my needs, the room was very clean and the overall service was great. I was also impressed by the convenient shuttle service and ample parking space.

Thanks to Genera Manager Gomez and her staff for the amazing service!

Great service, highly recommend it!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, April 26, 2013
Dear Roberto N,

Thank you so much for your great comments! I am happy to hear that you enjoyed your stay with us, I hope to have the pleasure of welcoming you back to the Holiday Inn Express LaGuardia and meeting you and your friends.

Best,
Glenda Gomez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2013

The staff was very professional, however the hotel was on a corner of which was not in a nice area. Look out your window and you see garbage cans. You could see into the locals apartments and they were very noisy all night. The room I was in was a throwback to the late 60s or 70s. The restroom was the only bright side of the experience. There were no cozy blankets for the beds only lightweight throws. New York is cold, needless to say we had to have the heat very high of which it was not a comfortable experience. The carpet was stained and smelled of carpet deodorizer. The staff made it tolerable, I would never stay there again,didn't feel safe.

Room Tip: Don't get a room on the 2nd floor
See more room tips
  • Stayed April 2013, traveled on business
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, April 26, 2013
Greetings Jacqueline W,

Thank you for your review. Our staff is excited to welcome all of our guests and give them the attention they deserve. We appreciate hearing all guest feedback so that we can better serve our clientele.

Best,
Glenda Gomez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montclair, New Jersey
1 review
5 of 5 stars Reviewed April 13, 2013

Lovely staff, clean rooms, comfortable beds, convenient airport shuttle and long term parking. We had an early flight and it only took 5 minutes via shuttle. Covered parking and staff was helpful in every way.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlendaGomez, General Manager at Holiday Inn Express Hotel LaGuardia Airport, responded to this review, April 26, 2013
Hello Speechlady5544,

Thank you for staying with us, we greatly appreciate your comments regarding cleanliness, our friendly staff, and quality of our beds. We place a lot of emphasis on offering our guests the best quality for their money. We hope you will stay with us again!

Best,
Glenda Gomez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel LaGuardia Airport

Address: 113-10 Corona Avenue (Horace Harding Expressway), Flushing, NY 11368
Phone Number:
Location: United States > New York > Flushing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Flushing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel LaGuardia Airport 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to Our New Flushing, New York Hotel near LaGuardia Airport. Located near LaGuardia Airport, our Flushing, New York hotel provides guests with a comfortable environment that is just minutes away from the excitement of New York City,Rockefeller Center. Flushing Meadow Corona Park and Marina, , Long Island and the Queens Museum of Art Flushing hotel's location. Families are sure to enjoy nearby New York attractions like the New York Hall of Science, Shea Stadium or the Statue of Liberty during their stay at our accommodations. Unlike some other Flushing, New York hotels, our lodging offers a relaxing and pleasant environment for business travelers. Our premier business amenities include copy, fax and shipping services as well as printing, a computer and free wireless high-speed Internet access. The Jacob K. Javits Convention Center is in close proximity for that in town trade show. During your Flushing vacation or business trip, take advantage of the on-site fitness center and complimentary hot breakfast bar, along with other choice amenities. Book your reservations now for our hotel near New York City and LaGuardia Airport and enjoy our Flushing hotel's great deals and rates today. Make the smart choice, and stay at the Hotel fit for you. ... more   less 
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Also Known As:
Holiday Inn Express Flushing
Holiday Inn Flushing

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