I noted mixed reviews on this "hotel", but I thought I'd give it a try on a recent weekend trip to NY. The lobby is tiny and there are so many mirrors it was a little disorienting. It appears there are renovations going on, so there is no elevator service for guests. Throughout the night, however, I was constantly disturbed by the sound of the bell that would ring when the elevator for staff was used. My first thought about the furniture was that it was cheap, but that I could overlook. I felt it was very strange that with the exception of a badly scratched, mirrored, heart shaped two prong hook, there was no place to hang any clothing. The jacuzzi tub was cheap, uncomfortable, and noisy. The bed was definitely not a queen sized bed and was very uncomfortable, and there were ashtrays in my guaranteed "non-smoking room". There was no ice machine. When I asked about ice, the pleasant gentleman said someone from housekeeping would bring me a bucket full of ice. The bucket was plastic, the type of thing you'd see a child using at the beach to put sand in. The ice was all melted within an hour. Due to the location of my room, there was a lot of noise from the staff talking loudly during the night. "Breakfast" was set up on a small table in the lobby and consisted of some soft fruit, stale cookies, and mass produced bagels that you could get from a supermarket, six or eight in a plastic bag. For tea, there was hot water, but the "lemon" was fake lemon juice in a plastic "lemon". One review I'd read had stated that a guest had been standing outside and seen a man rent a room, leave, and return to the hotel shortly thereafter with a prostitute. I was certain that reviewer was being overly dramatic until I returned from a dinner in Manhattan by taxi. The taxi driver stopped about 2 blocks from the hotel to ask for directions and the locals said I definitely didn't want to go to the Paris Suites hotel, because it was known as a "short-stay" hotel where rooms are rented by the hour. It appeared I'd unwittingly chosen a house of "ill repute". I was assured I wanted to go one block in the opposite direction to the Holiday Inn Express. Still, I returned to Paris Suites, thinking I would be safe for a few hours until I had to get up for an early flight. The key wouldn't work in the door. The gentleman working at the front desk said they hadn't programmed the door for my second night's stay although I'd paid for two nights. He let me in to the room, then took my keycard and disappeared for about 10 minutes. The room had not been touched by a housekeeper. After a time, there was a knock on the door and it was the housekeeper, returning the key card, bringing towels, and greeting me by saying, "Hello, Mommy". By that time I was already on my laptop trying to get a room at the Holiday Inn Express down the street. I'm a woman who is used to traveling alone, but after hearing from the locals what kind of hotel this place was and having my keycard out of my possession for any length of time, I knew I could never have felt comfortable or safe staying there another minute. I quickly packed my clothes and ran to the safe, reputable hotel. Naturally, I lost the money I'd prepaid for the room at PAris Suites and had to spend more money at Holiday Inn, but it was worth it to have peace of mind. The receptionist at the Holiday Inn told me they get several people coming from Paris Suites after having bad experiences there. Paris Suites may be a place some couples would enjoy, but beware.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.