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HYATT house Fishkill/Poughkeepsie: Traveler Reviews

3.0 of 5
100 Westage Business Center, Fishkill, NY 12524 (Formerly Hotel Sierra Fishkill - Pougkeepsie)
Hotel amenities
HYATT house Fishkill/Poughkeepsie
Ranked #6 of 11 hotels in Fishkill
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168 reviews from our community

    Trip type
Traveler rating
    94
    48
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Date Rating
White Plains, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“very very nice”
5 of 5 stars Reviewed January 1, 2013

The front desk was very professional and we thought wow if they are this pleasant our stay will be superb. It was our 1 year anniversary and we didn't want to stay home but not go to far either.
The rooms was very clean and the bed was so so so comfortable I wanted to stay for the rest of the week in bed.
I will surely go there just because , I would just go to get away from stress and to have peace and quiet. The breakfast was like the best also. No continental breakfast a real breakfast with eggs, sausages, bacon, pancakes etc. We didn't want to leave everything was superb. Thanks Hyatt House in Fish kill we will be returning.

Room Tip: Not the ground floor
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask B b about HYATT house Fishkill/Poughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Staying anywhere else in this area would be a serious mistake!”
5 of 5 stars Reviewed December 28, 2012 via mobile

At the front desk, We were greeted by Tahira. A lovely, polite professional that managed our late arrival due to inclement weather with an real sense of caring. Our guest experience began with a level of courtesy normally expected at the most expensive resorts!
This place is clean. The amenities are new and beautifully maintained. The employees are well chosen and appropriately trained. And did we save $$$$$!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cracicot about HYATT house Fishkill/Poughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEW YORK
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
“Nothing Special...But Solid Hotel”
4 of 5 stars Reviewed December 24, 2012

We stayed in the Hyatt House in Fishkill for one night. The guy at the front desk said on Friday nights the hotel is usually totally booked. Since the hotel wasn't fully booked, and we are Platinium members, we were upgraded to a suite.

The rooms are very clean. The beds are VERY comfortable. The breakfast in the morning was sufficient (and FREE!).

The only problem we had was that, being at the end of a wing on the third floor, it took FOREVER for the water to get "hot." Even when it was "hot" it wasn't as warm as we would have liked it for a shower. When we left, we told the very nice girl at the front desk that we had a problem with the hot water. She told us that it was a problem with the City water and that all the hotels in the area had a problem getting hot water. I thought that was pretty laughable and didn't spend the time explaining to her that, obviously, it's a problem with the HOTEL..not the CITY!

Other than that, it's a nice, modern, very clean hotel. I would return when in the area.

Room Tip: If you want hot water, don't stay at the end of a wing!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GRAMMY911NewYork about HYATT house Fishkill/Poughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Confirmation...Expedia paid....No Hotel Room???”
1 of 5 stars Reviewed December 4, 2012

I have stayed at this hotel when it was the Sierra Suites....It was the best place to stay in Fishkill. Now it's the Hyatt and you would expect that it would be better than ever......Not so. I paid for my stay via Expedia and arrived at the Hyatt on Friday November 30th with my confirmation in hand. The Hyatt front desk told me that they did not have the King suite that I had reserved but had a room with a single king bed.....A room with a single King bed for 2 adults and 2 kids?? With that they told me NEVER TO BOOK A ROOM THROUGH A 3RD PARTY VENDOR!....The next part was totally shocking.....the message was .....well ....leave! Like you’re trying to check yourself into a low grade hotel without paying! Are you kidding! Is this really a Hyatt?? Hyatt Customer service was no better at handling the matter.....Sorry. Like you should have known not to book with us! Essentially....GO AWAY... So with that I say DON'T EVEN THINK ABOUT BOOKING THIS PROPERTY. YOU WILL BE SORRY! My final thoughts...I am not the only one that this has happened to...read the reviews. I have traveled around the world and have not ever had anything like this happen to me. Inexcusable!

Room Tip: Want a room...Don't try checking in here....They will leave you on the curb!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Giulianr about HYATT house Fishkill/Poughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“Brand new accomodations near an old Hudson Valley town”
5 of 5 stars Reviewed November 26, 2012

Stayed here during a business trip to the Black Rock Forest Consortium field station. Hotel is very new and modern looking with a bit of a "chain" feel to it. Check in was fast and professional. Room was very nice, with good furnishings and a comfortable bed. Overall feel of luxury without being pretentious. A very good hot breakfast was available. Located near several restaurants and a Walmart. Overall a good choice for short or extended stays in the Hudson Valley region of New York.

Room Tip: Thermostat is on the wall, not on the heating/AC unit
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rgrippo about HYATT house Fishkill/Poughkeepsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Fishkill/Poughkeepsie

Also Known As:
Hotel Sierra Fishkill
Hotel Sierra Fishkill Pougkeepsie
Address: 100 Westage Business Center, Fishkill, NY 12524 (Formerly Hotel Sierra Fishkill - Pougkeepsie)
Region: United States > New York > Fishkill
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Fishkill
#6 Family Hotels in Fishkill
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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HYATT house Fishkill/Poughkeepsie
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