At the front desk, We were greeted by Tahira. A lovely, polite professional that managed our late arrival due to inclement weather with an real sense of caring. Our guest experience began with a level of courtesy normally expected at the most expensive resorts!
This place is clean. The amenities are new and beautifully maintained. The employees are well chosen and appropriately trained. And did we save $$$$$!

We stayed in the Hyatt House in Fishkill for one night. The guy at the front desk said on Friday nights the hotel is usually totally booked. Since the hotel wasn't fully booked, and we are Platinium members, we were upgraded to a suite.

The rooms are very clean. The beds are VERY comfortable. The breakfast in the morning was sufficient (and FREE!).

The only problem we had was that, being at the end of a wing on the third floor, it took FOREVER for the water to get "hot." Even when it was "hot" it wasn't as warm as we would have liked it for a shower. When we left, we told the very nice girl at the front desk that we had a problem with the hot water. She told us that it was a problem with the City water and that all the hotels in the area had a problem getting hot water. I thought that was pretty laughable and didn't spend the time explaining to her that, obviously, it's a problem with the HOTEL..not the CITY!

Other than that, it's a nice, modern, very clean hotel. I would return when in the area.

I have stayed at this hotel when it was the Sierra Suites....It was the best place to stay in Fishkill. Now it's the Hyatt and you would expect that it would be better than ever......Not so. I paid for my stay via Expedia and arrived at the Hyatt on Friday November 30th with my confirmation in hand. The Hyatt front desk told me that they did not have the King suite that I had reserved but had a room with a single king bed.....A room with a single King bed for 2 adults and 2 kids?? With that they told me NEVER TO BOOK A ROOM THROUGH A 3RD PARTY VENDOR!....The next part was totally shocking.....the message was .....well ....leave! Like you’re trying to check yourself into a low grade hotel without paying! Are you kidding! Is this really a Hyatt?? Hyatt Customer service was no better at handling the matter.....Sorry. Like you should have known not to book with us! Essentially....GO AWAY... So with that I say DON'T EVEN THINK ABOUT BOOKING THIS PROPERTY. YOU WILL BE SORRY! My final thoughts...I am not the only one that this has happened to...read the reviews. I have traveled around the world and have not ever had anything like this happen to me. Inexcusable!

Stayed here during a business trip to the Black Rock Forest Consortium field station. Hotel is very new and modern looking with a bit of a "chain" feel to it. Check in was fast and professional. Room was very nice, with good furnishings and a comfortable bed. Overall feel of luxury without being pretentious. A very good hot breakfast was available. Located near several restaurants and a Walmart. Overall a good choice for short or extended stays in the Hudson Valley region of New York.