We stayed at this Hilton for 3 nights in early February. First off, our trip was coincided with the Blizzard of 2013. We got into town very early the day of the storm to check in to avoid the worst of it. I had requested an early check-in and when we got to the hotel at 10:30am they had no problem getting us a room (just as the snow was starting to fall).
By far the best thing about his hotel was the front desk staff. They were superior! Friendly, helpful, caring and down to earth. My young kids adored them as the staff was always striking up conversation with them and making them laugh/smile. Kudos to this Hilton Garden for having such an amazing staff working the front desk....especially a young woman named Amanda. :)
The hotel itself was clean and roomy. A very nice lobby area and dining area for breakfast (or lunch/dinner if you bring something back to the hotel). Our room was clean and inviting....only noticed a few scoff marks on the wallpaper and front door. The bed was extremely comfortable. Our heating unit kept the room warm, but it did seem to go through periods of warm/cool.....not quite steady temperatures the whole time. Not a huge deal, but somewhat noticeable at night.
The fitness area and pool were great amenities. We used them quite a bit throughout our stay. The water in the pool was a tad chilly at times....again seemed like some random flucuations depending on the day we were there. I also noticed a little grime build up on the walls of the pool just above the water line. Probably could use a solid scrubbing. The hot tub was lovely!!!
Breakfasts were extrememly nice, but for someone use to staying at Hampton Inns it was a little confusing. $9.95 per person (kids eat free). There were plenty of people with vouchers that seemed to be getting free breakfasts...I'm assuming high level Hilton Card members. As a lower tiered member (Silver) one free voucher might have been a nice gesture. With that said, 9.95 for an adult isn't bad at all considering a place like Cracker Barrel
(across the street) you're likely to spend as much, if not more for coffee/juice and a solid breakfast spread.
All in all, this place was great and we'd definetely return. I'd probably give it a 4.5 out of 5.
We had a great rate of $98+tax (AAA) per night for a King room. Excellent!
Front desk staff is amazing, be sure to go to them for any questions/problems.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.