kristy at the front desk was great, helpful with all the info. i needed, a very pleasant and professional person, a very nice clean room, the delivery service was on time , many selections on the tv, nice atmosphere, i recommend to anyone to stay here, i know i will again,

We broke down just outside Falconer on Jan 24th 2013 and had to get two rooms and spend the night while work van was repaired.Evening Hotel clerk Ada was very considerate and helpful. Rooms were nice and clean. The daytime clerk extended our check out by two hours to give us time for the van to be ready. Over all a pleasant stay at a first rate hotel.

Bed was very comfortable and the work area was very nice. After an long day of work in Orchard Park, and then a foggy drive I just wanted a good bed, and a hot shower. I got both. I would stay there again.

Theo

Had to come to Jamestown the day after Christmas 2012, 16 inches of snow fell that day & night, the room was all ready with the heat turned up so it was nice & warm. Everyone was so nice, we were so cold & tired. 1/20/13 again bad storm, the room was ready & warm, new front desk clerk was great, parking lot was shoveled & plowed early. Everyone does such a good job making a work stay a very pleasant one. Julia is such a caring manager & everyone else is so eager to make your stay a great one. Free coffee in the room & up front is always a plus! & For little extra you can get a mini frig. which is great for extended stays.