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“Rooms are clean” 3 of 5 stars
Review of La Quinta Inn & Suites Elmsford

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La Quinta Inn & Suites Elmsford
2.0 of 5 Hotel   |   540 Saw Mill River Road, Elmsford, NY 10523   |  
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Ranked #3 of 4 Hotels in Elmsford
Saratoga Springs, New York
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Rooms are clean”
3 of 5 stars Reviewed June 11, 2014

Layout of the hotel is very strange, lobby is very far removed from the rest of the property. Stayed here several times recently for work travel. Staff are always friendly. Rooms have always been clean and well taken care of. Not recommended for families at all. Lots of late night activity taking place in this hotel, mostly the kind you pay extra for.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

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2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 27, 2014 via mobile

The hotel is setup funny. The pool hous are from 4 pm to 9 pm which I do not understand because the life guard did nothing that was on duty.There was kids diving in the pool and one almost hurt himself. We told the life guard and he did nothing!!! Once I was checked out I went to use my card and my card was declined! Why!?!? You might ask....because the hotel charged my card 4 times for the same charge! When I called the hotel to correct the situation,she tells me "oh we only charged you once and you charged your card and we gave you 234.00 back" I said Ms.did you hear what you just said, so how did you guys get paid if I did that. She put me on hold for 20 mins and comes back to say give me the number to your bank and I will have the charges fix to have your money released. Never an apology or anything. The best part was the bed they
were very comfortable! I say run as far and fast as you can! They have crappy hotel with a crappy staff that needs better knowledge
of customer service and hospitality! Run!!!

  • Stayed May 2014
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank tlleggett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Elmsford hotels

Montreal, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 22, 2014

The staff was helpful, the place was very clean with large, comfortable rooms, the breakfast was a typical buffet but with a yummy make-your-own-waffles station. That being said, La Quinta is a pet-friendly hotel and the barking dog in the room above us was annoying. It started shortly after we checked in at 3:00 in the afternoon but since we were heading out, we didn't mention anything to the desk figuring the other guests were out as well and the dog was alone and nervous. After our dinner, when we returned at 9:00 and the dog was still yapping until 11:00 pm. A quick call to the front desk solved the problem thankfully. Obviously the guests were there to calm their dog, but I cannot believe that people aren't considerate of other guests (but certainly not the fault of the hotel). My concern is that when I questioned the pet-friendly environment the following morning, I learned that there are not specific rooms dedicated for pets. Given that my husband is deathly allergic to dogs, this hotel was not the best choice for us. We got lucky that dogs and cats had never stayed in the room we got. Unless there were pet-friendly and no-pet rooms (similar to smoking and non-smoking rooms), this will probably be the last time at La Quinta (again, not fault of the hotel; I didn't do my research--just an advisory for those with allergies).

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtown, CT
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 18, 2014

Family business led me to need a hotel room for the night in the Elmsford area. I've never stayed at the La Quinta chain before and I didn't have high expectations. I was pleasantly surprised. The room was clean and comfortable. The bathroom, though very small, was adequate. Free wifi was nice, and it was convenient to have a mini fridge and microwave in the room. The free continental breakfast in the morning went beyond what I expected, with a nice assortment of pastries, bread, cereal, fruit and yogurt (toasting available). I was also very impressed with the hotel employee who worked continually to restock the breakfast items and keep the area clean. Not everything was perfect - the hallways were in serious need of vacuuming and the ice machine was empty when I tried to use it, I suspect due to the construction workers who had just filled up their coolers. But I will definitely go to this hotel if I need to stay in this area again.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank esa81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 6, 2014

I have stayed in this hotel for three days and I was overall satisfied. Rooms are spacious and clean. The mattress wasn't all that comfortable. WiFi worked well and I had a good size desk in the room which allowed me to comfortably do some work. Breakfast is decent enough. I don't understand why they don't use paper cups for coffee though. The hotel has a small pool, but I didn't use that. Vast parking area. No room service but they give you a selection of menus from local restaurants/pizzerias. I'd stay there again.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Zibbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Garden, Florida
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 29, 2014

we stay here often to visit our children. We use an accessible room because I am very little and I use a walker. The bed is very comfortable, nice pillowtop mattress. Very clean. However, I bumped my head on a metal towel rack that is placed between the oddly placed lightswitch and the toilet. I got a nice bump and my husband had to get up to get me ice for it at 4am. Accessible room is otherwise very nice.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with La Quinta

Helpful?
Thank polish12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about La Quinta Inn & Suites Elmsford

Address: 540 Saw Mill River Road, Elmsford, NY 10523
Phone Number:
Location: United States > New York > Westchester County > Elmsford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Elmsford
Price Range (Based on Average Rates):
Hotel Class:2 star — La Quinta Inn & Suites Elmsford 2*
Number of rooms: 98
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Also Known As:
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Inn And Suites Elmsford
La Quinta Elmsford
Elmsford La Quinta
La Quinta Inn & Suites Elmsford NY - Westchester County

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