My brother and I stayed at this hotel for six nights just under a week ago. I understand that hotels in New York are ridiculously expensive, so was prepared for this hotel to be basic, but Pan Am exceeded my expectations for how scummy it was. The location is good for the metro, being only around half a mile away, but is located in one of the seediest areas I have ever been. Walking to and from the hotel after dark was accompanied by the threat of mugging ever single day.
The hotel did not provide the usual tea/coffee facilities or even a safe. It did, however, have a fridge, which was a welcome surprise. The most ridiculous thing that it did not provide was wi-fi, except in the public areas, meaning that the lobby was always very crowded, and especially when we were there, filled with the sound of telenovelas, which unless you enjoy that sort of thing, was a nightmare. The hotel offers workstations for those who do not bring wifi-enabled devices, but warns you of a 15 minute time limit and a charge if you do anything on the computer, including changing icons or downloading pornography (which I suppose is understandable, but a little presumptuous).
Every morning as we left the hotel, we were harassed by the maids who could not understand that the Do Not Disturb sign on the door meant that we did not want to be disturbed or want a service. The restaurant for the hotel, a hovel named Duke's, served low-quality burgers and knock-off sodas at reasonable prices, at least for New York. It is a much better idea however to walk the half mile down the street to the shopping centre and buy your own drinks from Target and eat at Outback Steakhouse.
In summary, do yourself a favour and go somewhere else. Also, be prepared to be woken up by the beautiful noises of Queens, such as police sirens and fire engines going past every five minutes.
- Official Description (provided by the hotel):
- Hotel is temporarily closed for renovations. ... more less
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- Also Known As:
- Pan American Elmhurst
- Pan American Hotel New York
- Hotel Pan American
- Pan American New York