I stayed at the Pan American for 14 nights in November 2012 and would seriously consider in-depth whether to stay there again, mainly for the following reasons.
The Reception area is the best part of the Hotel, on our arrival the desk clerk was miserable and difd not smile once or even make eye contact or conversation with us except for Name and room number.
The rooms are very dated from the 80's even down to the Hoover which is used to clean the carpet. the bath has a permanent stain within. The rooms are cleaned daily but still does not change the appearance of the outdated decor.
On two occassion my colleague has received bites during the night, i have received several bites and on my return yo London they became more prominent and i had to visit my doctor to get treatment.
Positive - The Location of the Hotel is very close to the subway which takes us into Manhattan, and very close to a large shopping mall/food hall.
Two of the staff in the restaurant (Ladies) were very friendly and always helpful, however we found its cheaper to eat outside of the Hotel.
When I got out of the elevator to go to our room, the hallway smelled like damp, it was dark and dingy.
On the day of checkout (midday) our flight was not until late afternoon, were told we had to pay $1.00 per each piece of luggage to be looked after until our hotel transport was ready to take us to the Airport.
Tip - Never accept a room on the front of the hotel due to the Exoctica nightclub across the road, hence sleepless nights.
- Official Description (provided by the hotel):
- Hotel is temporarily closed for renovations. ... more less
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- Also Known As:
- Pan American Elmhurst
- Pan American Hotel New York
- Hotel Pan American
- Pan American New York