We booked this hotel for one night after returning from a grueling 24 hour trip. The ad offered shuttle service, which we needed. We checked in and were sent to room 410. It was worse than anything on the Bowery. The tub was filthy and chipped with a large dark strain in the ceiling above it. The sink was cracked. The tissue holder was rusted out on the top and bottom. The wallpaper was peeling in the main room and the drapes were filthy. In addition, we were told that the shuttle service was free from the airport but $10 per person to the airport. We called and complained and a manager came up. He left after we showed him the filth and then called and eliminated the $20 shuttle fee. No hotel or motel should ever have rooms like this. I was shocked that NY allows it. Please see the photos.
- Official Description (provided by the hotel):
- Hotel is temporarily closed for renovations. ... more less
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- Also Known As:
- Pan American Elmhurst
- Pan American Hotel New York
- Hotel Pan American
- Pan American New York