We ski annually at Holiday Valley and normally stay at the Inn for its convenience and family-friendly feel. We decided to try the Club for a change. Although most of the personnel were friendly and helpful we will not stay here again. Our room was small and awkward and had not been cleaned properly (there was actually food on the carpet and the bathroom smelled like urine). There were not enough towels for our family of four, it took two of us pulling together to open the pull-out couch, and the beds were very uncomfortable. We attempted to check our skiing gear into the storage room and, after waiting about ten minutes for service, a very grumpy man came to 'help'. He made it such a hassle to store our stuff that I finally asked him to give us back our things and I kept them in the ski box of our car for the remainder of the trip. The outdoor pool is nice but the inside portion is very small and not at all suitable for parents who'd like to supervise without swimming. Next trip will see us back at the rustic but friendly and convenient Inn.