Made reservation on road through Hilton reservation line and was told would have roll away bed available for children. When got to hotel front desk attendant advised did not have to honor what reservation line promised and refused to get bed. The individual at first refused to identify self and only gave first name of Amanda. When advised planned to complain about rude and unprofessional behavior, she responded by stating she was not concerned as uncle owned hotel. If her claim is true I suggest her uncle look outside the family for help. After she refused to honor reservation, let hotel and went down to Doubletree where staff was very helpful and professional. Nice to see someone can get it right and cares about providing good service.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Wyndham, Priceline, Cheap Tickets, Hotels.com, TripOnline SA and Tingo so you can book your Baymont Inn and Suites East Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Syracuse - Carrier Circle i-90 Hotel East Syracuse
- Hampton Inn Syracuse Ny
- Hampton Inn East Syracuse
- East Syracuse Hampton Inn