This was our 2nd year holding our annual fundraising event at this location. Last year was fantastic with Kristin, this year there was a breakdown in communication with a changing of catering managers at the last minute, even after holding a meeting with them to clarify during the week before the event.
Upon arrival to set up for the event, everything was not set up as was requested and the manager was not there to direct the staff. Our people (volunteers) were hustling to move tables, chair, etc and be set up on time for our fundraiser.
Sherm was outstanding with helping us get what we wanted done and even overheard things we were saying to each other and addressed them before we could even ask him......Febreeze. Thank you Sherm, you are the best!! I think Sherm is invaluable and you should do something for him going above and beyond for the customers.
Chrissy was wonderful to work with at the event also. Very friendly and professional and fit right in with our group.
The front desk staff was very pleasant and courteous and went out of their way to be as helpful as possible. This was with a sold out hotel no less, meaning they were very busy.
Our rooms were very clean and comfortable and for what little sleep I had it was a good nights sleep due to the comfort of the bed.
Overall, we ended up happy with the event after having some problems in the beginning. We look forward to doing business with Best Western again in February 2015.
- Also Known As:
- The Best Western Plus-Carrier Circle Hotel East Syracuse
- The Best Western Plus-Carrier Circle Hotel
- Holiday Inn East Syracuse
- East Syracuse Holiday Inn
- Official Description (provided by the hotel):
- This luxurious, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute to Carrier Corporation, Magna, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Columbia College, Le Moyne College, SUNY ESF and Syracuse University are all just minutes away. The Oncenter, home to many conventions, is also nearby.Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Green Lakes State Park offers scenic lakes with golfing, swimming and snowshoeing or you can enjoy boating at Onondaga Lake Park. Just 27 miles away, guests of this BEST WESTERN PLUS Carrier Circle Syracuse hotel can easily enjoy skiing at Song Mountain Resort. Sports enthusiasts will enjoy being just miles from Alliance Bank Stadium and Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds.Play or unwind in the indoor heated pool and relaxing hot tub at this Syracuse hotel. Many guests also delight in the many other abundant amenities, including an exercise facility, a cocktail lounge, an onsite restaurant, guest laundry, a business center, free parking and a coffee shop.Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as cable or satellite television with in-room movies, free Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more less
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